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 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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best hotel ever!!
Bybigbear23
October 18, 2014
This was the best hotel, in all aspects, that I have ever stayed at. consumer friendly, spacious and just AWESOME!
Good value for the money
Bynewpersonvisting
October 16, 2014
The customer service of the staff was wonderful and prompt.
Great Hotel but had issues.
Bykdstude12
October 10, 2014
Before I list the issues I had during my most recent stay let me say I've stayed for extended periods 7 other times in this hotel and never had any of these issues.
Also let me list the great things about this hotel.
Something new is the lending locker. You can borrow wine classes, grill utensils, push up bars, etc from the locker. It's a great idea and makes you feel a little closer to home.
The hotel has a nice selection of tea and coffee available 24/7. The front desk staff are always helpful.
The rooms are great for extended stays because of the great kitchen and fulls size refrigerator.
There is a Weber grill connected to natural gas which is very convenient if you would like to cook out.
The area is always clean and the parking lot is well kept.
I used the gym often while I was there. Free weights, a weight machine and some cardio equipment. The laundry is nice too. The washers and dryers are free for use by all residence which is nice since most hotels nickle and dime you for everything.
Now to the issues I had during this most recent stay. When I checked in I found dirty dishes in the dishwasher. No big deal since I usually wash all the dishes the first day I get there anyway. I did let the front desk know and told them it was not big deal. After that is seems like the cleaning person did a very poor job cleaning the room and never refilled the shampoo and soap. I had to go to the front desk to get it refilled. Also the morning of the second day, there was no hot water. I didn't realize it was a issue with the hot water. The second day I figured out if you let the water run for 20 minutes it would finally warm up. Five days into my stay they replaced a pump on the first floor. This reduced the wait time by between 7 and 10 minutes.
The other issue I had was with the internet. I usually try to chat with my 1 year old son every night before he goes to sleep. It was hit or miss if I could connect. I'm not sure if it is a bandwidth issues or connectivity being lost. I tried both wireless and with a CAT5 connection. I was always able to surf and check email but it was frustrating since I was able to chat with my son from Afghanistan but not here in the states.
Overall the next time I'm in the area, I will think hard before staying at this hotel again.
Comfortable, clean and convenient to Mt Vernon
Bygboo
October 09, 2014
I highly recommend this hotel if you are staying in the area and visiting Mt Vernon and Ft Belvoir
Great hotel
ByAlex1304
October 08, 2014
We loved our stay at the Candlewood Suites Alexandria - Fort Belvoir. Everything exceeded our expectations, including the extra amenities (movie rentals!). Will definitely stay here again.
Room services for cleaning
ByTjackson65
October 07, 2014
Watch the staff closely they say they clean your room, but they really don't. I took picture and marked the linen to show the management that they do what is required.
Complimentary item
ByWarman
September 25, 2014
Was pleasantly surprised to receive complimentary
donuts the day we checked out of the hotel. We were
impressed with the friendliness of the staff on check-in,
the donuts made a very positive impression as they were unexpected. Overall we had a very pleasant stay, which
concluded on a positive note.
Comfortable bed and great service
Byhemanz
September 23, 2014
Room overall was satisfactory but standards in some areas not up to par.
Enjoyable stay
ByJacque'
September 22, 2014
My stay in the Candlewood was very pleasant. Tori and Kevin were very helpful and accommodating. When I needed anything, she was always helpful and pleasant. I appreciate her thoroughness and ability to research anything she was not familiar with. I enjoyed my summer long stay and if the staff would not have been as pleasant, it would have been unbearable.
Wonderful facility
BySmiley777
September 04, 2014
I stayed at this hotel during a business trip and the room was really nice. It was clean and in order. The suite that I was in had a nice size kitchenette with a full size refrigerator, microwave, and a dishwasher. The bathroom was a nice size also.
I used the internet service and it was pretty quick; I didn't have any difficulties getting on the internet. The only downside was that it didn't have a book or binder that has a list of places to go or things to do.
Other than that, the room was very comfortable and the stay was great! I would recommend this hotel.
Great Staff
BySHARP -002
September 03, 2014
The staff was so helpful and friendly that it made my stay better. Daniell, Tori, Mark, and the rest were the deciding factor of me staying at the hotel.
The staff
Bypreston 1
September 02, 2014
I pick up the phone and call for a room with no problems. Check in is quick with out any problems. Rooms have everything I need and are very nice. Check out was quick and easy.