Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
NaN%
Recommend This Property

Overall Experience

3

based on 1 reviews
NaN%
Recommend This Property

Ratings Breakdown

1reviews

  • 5 Stars
  • 4 Stars
  • 3 Stars
    1
  • 2 Stars
  • 1 Stars

I really hoped it would be better

By

June 12, 2022

Check-in was fast, smooth and Alica couldn't have been nicer. Wonderful job, Alica!
The room is nice and spacious with good amenities. However, the housekeeping was an issue. There was something greasy on the kitchen countertop, hair on the shower wall and bathtub, I had to pick up a piece of dried bar soap from the bathroom floor, and there were food crumbs on the floor. Then, later that night, we go to make the sofa bed and the used fitted sheet from the previous guest was still on there with food crumbs and a small blood stain on it.
I addressed the issues with the gentlemen at checkout, and while polite, he sounded like a broken record telling me that I needed to have addressed those issues immediately when they were discovered. I basically got a shoulder shrug. I told him that number one, I knew that the front desk person is by themself, that housekeeping was gone, so I just took care of it myself. Two, it was really late at night when we were making up the bed. I didn't want to have to wait for someone to come up to the room. Overall, the stay was ok. The cleanliness and checkout were disappointing.

Read More
Read Less