Guest Reviews
Overall Experience
4.5
It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.
Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.
Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.
The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.
Overall Experience
4.5
Does Candlewood Suites Chesapeake/Suffolk offer free parking?
Yes, Candlewood Suites Chesapeake/Suffolk offers complimentary parking for hotel guests.
Does this hotel have in-room kitchens?
Candlewood Suites Chesapeake/Suffolk offers in-room kitchens in all of our suites. Our full kitchens have with everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
How much is parking at Candlewood Suites Chesapeake/Suffolk?
Complimentary parking is available at Candlewood Suites Chesapeake/Suffolk for hotel guests.
Can I cancel my booking at Candlewood Suites Chesapeake/Suffolk for a full refund?
Yes, when you book your stay at Candlewood Suites Chesapeake/Suffolk direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
Does Candlewood Suites Chesapeake/Suffolk have a pool?
No, Candlewood Suites Chesapeake/Suffolk does not have a pool.
What are the check-in and check-out times for Candlewood Suites Chesapeake/Suffolk?
Check-in at Candlewood Suites Chesapeake/Suffolk is from 4:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.
Does Candlewood Suites Chesapeake/Suffolk offer free Wi-Fi?
Yes, the Candlewood Suites Chesapeake/Suffolk offers free WiFi!
Does Candlewood Suites Chesapeake/Suffolk have a restaurant on site?
No, there is no on site restaurant at Candlewood Suites Chesapeake/Suffolk.
Is there a fitness center at Candlewood Suites Chesapeake/Suffolk?
Yes, there is an onsite fitness center at Candlewood Suites Chesapeake/Suffolk.
How much does it cost to stay at Candlewood Suites Chesapeake/Suffolk?
Rates for accommodations at Candlewood Suites Chesapeake/Suffolk vary by season. For your rate options, please input your dates.
How many rooms does the Candlewood Suites Chesapeake/Suffolk have?
The Candlewood Suites Chesapeake/Suffolk has 102 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Candlewood Suites Chesapeake/Suffolk?
Pets are welcome at Candlewood Suites Chesapeake/Suffolk. There is a pet deposit per stay of 75 USD. Our Pet Policy: Pets allowed with nonrefundable fee. Up to 75 for 1 thru 6 nights and up to 150 for 7 nights or more. Each pet must weigh less than 80lbs Pet agreement must be signed at check in. Record of complete updated vaccinations required No snakes allowed.
Highly Do NOT Recommend
BySAP2918
August 02, 2022
Well where do I start … me and my family booked 3 rooms for our family we booked two rooms with 2 beds and one room with a king bed. Well we ended up with 3 rooms with one queen bed ! We had to literally put the kids on the floor and an air mattress. We tried to talk to the front desk manager Brittany but she could have cared less. She claimed she had no room to move us. The GM was of no help. This whole trip was a disaster due to sleeping arrangements! I highly don’t recommend this property. I prefer NOT to be contacted by the property due to the fact we tried speaking with property numerous times while we were on property.
Worst stay ever
ByAp762
June 30, 2022
This is one of my worst stay. No table ,no chairs to seat, fridge has left over food, microwave handle broken,kitchen wasn’t clean. And worst part Manager, she was so rude .she wasn’t helpful at all.
I'll second the cockroach review from Sept. 2020
ByBugs2021
March 02, 2021
Stayed last weekend of February, 2021 and found multiple bugs, at least 3 were cockroaches... I wasn't going to leave a public review until I saw another from September 2020 stating the same about cockroaches. There were multiple other issues with the room, and the staff did what they could to help but it was already too late. Not the romantic Anniversary weekend we'd hoped for to say the least.
FALSE ACCUSATION.
ByBriana93
July 27, 2020
I checked in as a hospital essential worker that had to Isolate due to COVID-19. I also have proof of chronic asthma along with COVID-19 diagnosis. I AM NOT A SMOKER, I HAVE NEVER BEEN A SMOKER. The hospital that I work for even drug test us for nicotine. After checking my bank statement I noticed a charge (days later) that I was not notified of. After addressing it with the manager she agreed to touch bases with me on removing the charge and I have yet of a response.