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Candlewood Suites Columbia

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Highlights

  • Standard Wireless Internet service is free for all members
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Columbia
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
50%
Recommend This Property

Overall Experience

3

based on 2 reviews
50%
Recommend This Property

Ratings Breakdown

2reviews

  • 5 Stars
    1
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars
    1

Horrible Experience

By

June 09, 2022

club

TERRIBLE EXPERIENCE & CUSTOMER SERVICE! !! Booked my reservation March 10, 2022 for Candlewood Suites in Columbia, TN. Checked in online June 1st for after 10pm Thurs. arrival when I received the email to check in. Got there Thursday evening (called prior to let them know I would be late checking in). Upon arrival the front desk advised that they did not have a room available. He could not explain how they gave my already checked into room away and had no other rooms that would fit all 3 of us. I had to go to the hotel across the road to find somewhere to stay the night since I was 10 1/2 hours away from home. Was on the phone with customer relations from 2:30 am- 4 am. They had no availability close by and offered us a hotel 30 miles away for a 1 night discount. Called the GM the next day and he "found us a room" and agreed to pay for the hotel across the roads 1 night and 1 night @ Candlewood. (even though he told me that when they make a customer "walk" because they do not have a room to accommodate the reservation, that they are responsible for paying for the entire reservation.) So my total would be 1 night + tax. His night auditor was to make the adjustment. Upon checking out, my receipt was for 1 night + tax. My card was charged double. And I never received credit yet for the 1 night at Choice hotels. I am now 9 phone calls into this with promises both from the GM and corporate for callbacks, with no response. Stay somewhere else, the hotel across the road was very clean and accommodating for a last minute reservation. I wish they had more than that 1 night available. I will NEVER stay at an IHG hotel again.

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Pleasantly Surprise

By

February 08, 2022

The Candlewood Suites was different and we enjoyed being there. The only reason we did not give all 5 stars was due to having only one chair in the room for 2 people. The kitchen sink was plugged and we did report it when we left. We noticed that the one side of the window curtain was down and we hung it back up. We appreciated the young man at the desk who was very friendly. The bathroom door did squeak a little bit but no place is a 100% but Candlewood you came close. We will be traveling again soon and look forward to staying there, thank you.

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FAQs for Candlewood Suites Columbia

  • Yes, when you book your stay at Candlewood Suites Columbia direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites Columbia does not have a pool.

  • Yes, the Candlewood Suites Columbia offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Columbia.

  • Rates for accommodations at Candlewood Suites Columbia vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Columbia has 73 guest rooms. Enter your dates to view available rooms for your stay.