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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
20%
Recommend This Property

Overall Experience

2.2

based on 5 reviews
20%
Recommend This Property

Ratings Breakdown

5reviews

  • 5 Stars
    1
  • 4 Stars
  • 3 Stars
  • 2 Stars
    2
  • 1 Stars
    2

Convenient and Cost effective

By

May 19, 2022

club

Very close to all you need to get to in Nashville, but without the noise. Clean, large rooms.

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Poor

By

May 06, 2022

Room was unsatisfactory I called front desk told them Dishwasher was full of dirty dishes no clean ones I was told she could check us out I called IHG and was told the Regional manager would contact me, I was never contacted by phone or email, wife and I were on our anniversary and are very disappointed

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Low Budget

By

May 03, 2022

This was not a good experience. The hallways smelled like a fish cleaning station, the carpet was creased and caused trip hazards, the staff was not very friendly, the room was average but was clean, the beds were nice and comfortable but had this not be a free rewards night I would have been very unhappy paying for this stay. We were actually approached by another couple that were guests as well that felt very unhappy that they paid almost $300 per night for these sub standard accomodations.
We expect much better from IHG and this was not a good experience.

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Disappointed

By

July 06, 2021

club

Staff not helpful tv would not connect staff didn’t respond to our call. Dirty property inside and out. Trash all over parking lot trash and cigarette buds in elevator, walls dirty… list goes on and on. Will never stay here again. The first night a shady character appeared from a conference room asking us for help using his phone he no longer had the password to, every night he appeared in the lobby just hanging out on a corner chair. I don’t believe he was a guest rather a friend to the stafff.

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Series of Problems

By

June 19, 2019

platinumelite

When I initially arrived, I was given a room that when I walked up the door was open, and would not latch behind me. Switched rooms and had to leave quickly for dinner plans. When I came back in after dinner, I noticed the tiny TV which wouldn't be awful except that when I turned it on it just said no input and I wasn't able to watch TV. Then I went to get in bed there is a HUGE visible indentation the entire length of the mattress from side to side. I stayed here before with no problems, but I am incredibly disappointed in my stay this time around.

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