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Unleash savings plus 3,000 bonus points when you book a Points

Let our Times Square Hotel be your Home Away From HomeLocated at the "Crossroads of America", the new, all-suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success.Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace and free high-speed, wireless Internet access.Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby.Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals.
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Quick Info


  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.


Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.


Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.


The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites New York City- Times Square
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 475 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Rude manager


July 31, 2022


If you want to be treated rudely and stay in a low quality room this is the place for you. They apparently had issues running my card and didn’t call me to let me know. The manager who checked me in told me I was lucky she didn’t cancel my reservation. I was then told they’d call when the room was ready. I called back at 3:15 and they told me they had a shift change. That was a lie they had the same staff when I got back. The manager then falsely accused me of being rude on the phone when I called to check on the room. All I said is I wish someone would have let me know. I complained to the hotel chain but they didn’t do anything. I’m actually a member or was until this trip. Not sure membership matters if this is how they treat them

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June 28, 2022

To much went wrong to write it all. Basically, not friendly, not accommodating whatsoever, did nothing to help rectify a booking error by IHG which was confirmed by a manager, this specific hotel refused to work with IHG rep trying to solve the issue, first night of a celebration trip and I slept on the floor. Cart for luggage was broken, STAY AWAY.

I can go on and on!

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Roach infestation


June 03, 2022

I stayed alongside my coworker on the 13th floor. My room was unfortunately infested with roaches - on the ceiling, in the bed, and in the bathroom. I was only offered another room - not a full or even a partial refund. I was exhausted prior to my conference the next day as I had to spend my night disinfecting everything I brought with me and also doing laundry. Most of the laundry units were broken and were VERY loud. I would NEVER stay here again and I'm asking my agency to never utilize this place EVER.

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Good location, good service


January 14, 2022

I had an issue at the arrival, I have been overcharged. A refund has been created to fix this issue. Good answers at my questions by email.
The main problem for me was the noisy air conditionning, but I could return to this place, bigggest interest : kitchen in the bedroom.

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FAQs for Candlewood Suites New York City- Times Square

  • No, Candlewood Suites New York City- Times Square does not offer free parking. Self-parking is available for a daily fee of 55 USD.

  • Candlewood Suites New York City- Times Square does not offer in-room kitchens. Please view our hotel site for dining and breakfast options.

  • At Candlewood Suites New York City- Times Square, self-parking is available for a daily rate of 55 USD and valet parking is available for a daily rate of 55 USD.

  • Yes, when you book your stay at Candlewood Suites New York City- Times Square direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, there is not a local area shuttle available at Candlewood Suites New York City- Times Square.

  • No, Candlewood Suites New York City- Times Square does not have a pool.

  • Check-in at Candlewood Suites New York City- Times Square is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites New York City- Times Square offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites New York City- Times Square.

  • Yes, there is an onsite fitness center at Candlewood Suites New York City- Times Square.

  • Rates for accommodations at Candlewood Suites New York City- Times Square vary by season. For your rate options, please input your dates.

  • The Candlewood Suites New York City- Times Square has 188 guest rooms. Enter your dates to view available rooms for your stay.