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Unleash savings plus 3,000 bonus points when you book a Points

Let our Times Square Hotel be your Home Away From HomeLocated at the "Crossroads of America", the new, all-suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success.Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace and free high-speed, wireless Internet access.Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby.Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals.
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Quick Info

Highlights

  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites New York City- Times Square
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 470 reviews
92%
Recommend This Property

Ratings Breakdown

470reviews

  • 5 Stars
    296
  • 4 Stars
    120
  • 3 Stars
    19
  • 2 Stars
    16
  • 1 Stars
    19

Where is the manager?

By

August 31, 2021

I made my payment through the website, before i arrived to hotel.

But, when i was checking in they asked for my credit card.
At first,
I thought it was asked for the deposit until i looked my bank statement few days later.

So, here i am now requesting to the manager to check the system and see if anything was over charged by mistake and if there is an issue, give me an explanation and eventually quick refund.

But, they are ignoring me. I sent 6 e-mails to the address provided on the candlewood suites website.

Manager was not there when i tried to reach by phone.

Still no answer.

This is just horrible the worst management.

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Worst Experience

By

December 18, 2019

I had booked this property through different site, only because I had a credit with them that I needed to use. HOWEVER, I did make sure to include my Spire Ambassador number and noted that I would be checking in quite late. I arrived to the hotel at around midnight to be told "Oh, sorry, it is a busy time of year and we are fully booked. The ONLY room for you is on the first floor." When I mentioned to the front desk manager that I was a Spire Ambassador and was surprised by this situation, I was told quite curtly that because I had booked through the online booking site, I was relegated to the dregs. Now, one would think that a first floor room would not be SO bad, but you would be wrong. Thee room was basically IN the lobby, situated directly behind the front desk! Every 20 minutes or so, I would be woken up by guests stumbling back to the hotel (it was also apparent that the front desk manager did nothing at all to attempt to quiet these guests) This situation went on ALL night; I got ZERO sleep. When I checked out the next morning (very early), I told the same front desk manager about my terrible experience. Not only did he seem not to care, he basically just shrugged his shoulders. I mentioned too that I expected to get my Welcome Amenity points (since he never mentioned it the night before) and he claimed and that he would "give me 1000 because he didn't care" Well, I am sure you can guess that THAT didn't happen either. SO extremely disappointing......will NOT stay there again

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Perfect location, good hotel

By

August 09, 2019

The hotel met our needs completely - my only complaint is that when I checked in I was debited $100 for 2 rooms deposit without being told this would happen. On checkout I was told it would take up to 10 days for my deposit to be refunded. That time has passed and I have not received a cent - this leaves me with a bad feeling at the moment and I sincerely hope I've not been ripped off by the Hotel.

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Had a great stay in NYC

By

October 20, 2014

platinumelite

We had a great room on the 30th floor with a very nice kitchenette for our 3-day here. Staff was helpful and friendly. Location was more Garment District than Times Square, but was definitely close enough to walk to Times Square, Theater District, and Subway.

The view out of our window was the Empire State Building and the World Trade Center Tower (in the distance). So pretty at night!

Would definitely stay here again.

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FAQs for Candlewood Suites New York City- Times Square

  • No, Candlewood Suites New York City- Times Square does not offer free parking. Self-parking is available for a daily fee of 55 USD.

  • Candlewood Suites New York City- Times Square does not offer in-room kitchens. Please view our hotel site for dining and breakfast options.

  • At Candlewood Suites New York City- Times Square, self-parking is available for a daily rate of 55 USD and valet parking is available for a daily rate of 55 USD.

  • Yes, when you book your stay at Candlewood Suites New York City- Times Square direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, there is not a local area shuttle available at Candlewood Suites New York City- Times Square.

  • No, Candlewood Suites New York City- Times Square does not have a pool.

  • Check-in at Candlewood Suites New York City- Times Square is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites New York City- Times Square offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites New York City- Times Square.

  • Yes, there is an onsite fitness center at Candlewood Suites New York City- Times Square.

  • Rates for accommodations at Candlewood Suites New York City- Times Square vary by season. For your rate options, please input your dates.

  • The Candlewood Suites New York City- Times Square has 188 guest rooms. Enter your dates to view available rooms for your stay.