Global Cleanliness Board & Clean Champions
Leading this work is our Global Cleanliness Board – a group of IHG experts in operations, health, safety and guest experience colleagues working with external specialists to define solutions, best practice and implement processes including James Merlino, Chief Clinical Transformation Officer, and a team from the Cleveland Clinic, who will provide expert counsel on translating clinical concepts, infectious disease management and overall health optimization.
Our hotel teams have appointed Clean Champions to continue building the culture of clean instilled in IHG hotels around the world. These champions will focus on guests and colleagues as they navigate the new environment and help on-property teams to consistently deliver these elevated cleanliness standards.
IHG Way of Clean in the Greater China region will be subject to the details on ihg.com/cleangcen.