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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property

Overall Experience

4

based on 132 reviews
72%
Recommend This Property

Ratings Breakdown

132reviews

  • 5 Stars
    52
  • 4 Stars
    42
  • 3 Stars
    28
  • 2 Stars
    6
  • 1 Stars
    4

服务非常好

By

21 October 2014

酒店设施比较老旧, 标准大床房房间比较小,尤其是卫生间, 我在入住期间提出了这个问题,当班陈经理很热情的帮我解释并帮忙升级到了套房,套房的环境就比较好,对整个入住才有了更好的体验. 另外,整体服务水平,每一个员工的服务水准都非常高,也非常热情,达到我的期望,我的整体反馈意见主要是由于酒店设施的陈旧而评价的.

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自助餐

By

17 October 2014

club

自助餐比较一般,品种比较少,不是很有特色。酒店装修很一般,感觉不是很高档,同样五星级的香格里拉装修感觉很上档次。服务人员很热情有礼。

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ef rfgr

By

15 October 2014

club

Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable

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ef rfgr

By

15 October 2014

club

Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable

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ef rfgr

By

15 October 2014

club

Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable

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ef rfgr

By

15 October 2014

club

Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable

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Read Less

ef rfgr

By

15 October 2014

club

Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable

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Nice place but room too hot; service varied

By

15 October 2014

club

Some staff were extremely friendly and helpful while others were cold, inattentive.

Food at breakfast not as good as usual, some of it was cold.

Comfortable bed but super hot room where the temperature was not controllable. Most of my colleagues also complained about this.

Posted byHotelStaff
20 October 2014
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Qingdao. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We would like to respond to you personally, could you please send us your email address and telephone details to mark.su@ihg.com We look forward to welcoming you back to our hotel again. Thank you! Sincerely,
Posted byHotelStaff
20 October 2014
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Qingdao. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We would like to respond to you personally, could you please send us your email address and telephone details to mark.su@ihg.com We look forward to welcoming you back to our hotel again. Thank you! Sincerely,
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海景房确实不错!

By

14 October 2014

club

海景房确实很不错,安静,视野好,还给提供了婴儿床,卫生条件上乘,服务态度也没得说!赞!
早餐品种很多,小混沌很赞,服务引导也很好。
只是门童比较势利,看车不好,连管都不管,问到停车场咱哪里,也是爱答不理,很是影响对酒店的第一印象!

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Great Service

By

14 October 2014

club

Anytime I needed something from a taxi or putting things in my room, the response was immediate and very helpful.

Posted byHotelStaff
20 October 2014
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely
Posted byHotelStaff
20 October 2014
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely
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客房整洁,服务周到

By

12 October 2014

club

餐厅的食物和用餐环境很好,晚上,周围没有太多噪音,服务人员和酒店的环境确实给我留下了不错的印象.下次旅行,我希望还可以住这家酒店.

Posted byHotelStaff
20 October 2014
尊敬的客人, 感谢您选择青岛颐中皇冠假日酒店,我们很高兴您对酒店作出的好评和称赞!您的好评是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对酒店的厚爱,我们期待着你的再次光临!
Posted byHotelStaff
20 October 2014
尊敬的客人, 感谢您选择青岛颐中皇冠假日酒店,我们很高兴您对酒店作出的好评和称赞!您的好评是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对酒店的厚爱,我们期待着你的再次光临!
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服务一流

By

09 October 2014

club

房间设施太旧了,家具破旧,地毯的清洁,给人一种衰败的感觉,赶紧装修,酒店竞争如此激烈,否则就会被淘汰。

Posted byHotelStaff
15 October 2014
尊敬的客人您好,感谢入住青岛颐中皇冠假日酒店。对于入住中给您带来的任何不便,我们深表歉意。非常感谢您及时地提出了问题,促使我们改进和完善入住体验。正因为拥有众多与您一样品味出色的顾客,我们的酒店才能一直在提供高品质服务的道路上前进。再次感谢您的莅临和宝贵意见!我们以更加完善的服务真诚期待您继续入住
Posted byHotelStaff
15 October 2014
尊敬的客人您好,感谢入住青岛颐中皇冠假日酒店。对于入住中给您带来的任何不便,我们深表歉意。非常感谢您及时地提出了问题,促使我们改进和完善入住体验。正因为拥有众多与您一样品味出色的顾客,我们的酒店才能一直在提供高品质服务的道路上前进。再次感谢您的莅临和宝贵意见!我们以更加完善的服务真诚期待您继续入住
Posted byHotelStaff
15 October 2014
尊敬的客人您好,感谢入住青岛颐中皇冠假日酒店。对于入住中给您带来的任何不便,我们深表歉意。非常感谢您及时地提出了问题,促使我们改进和完善入住体验。正因为拥有众多与您一样品味出色的顾客,我们的酒店才能一直在提供高品质服务的道路上前进。再次感谢您的莅临和宝贵意见!我们以更加完善的服务真诚期待您继续入住
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