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Crowne Plaza Queretaro

Amenities & Services

Hotel Information

Hotel Information

Check-In | Check-Out

  • Check in time: 3pm
  • Check out time: 1pm
  • Minimum check in age: 18
  • Late Check Out Available
  • Early Check-In Available
  • Express Check-In Available

Pet Policy

  • Pets are not allowed
  • Guide dogs/service animals are allowed
  • Pet amenities available
  • Pet walking area available

Parking & Transportation

  • Car Parking Available
  • Complimentary Daily Self-Parking is available
  • Self-Parking Fee: 0 MXN
  • Valet Parking is available
  • Valet Parking Fee: 0 MXN
  • Outdoor and indoor parking lot, 3 levels for parking, marked parking spots for handicaped people

Languages Spoken By Staff

  • English
  • Spanish

Credits Card Accepted

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Hotel Features

Hotel Features

On-Site Pool

Outdoor pool hours: 8:00 am - 8:00 pm

On-Site Fitness Center

Hours: 8:00 am - 8:00 pm

We have a complete fitness room in the lowest floor next to the outdoor pool

  • Elliptical Machines
  • Free Weights
  • Rower
  • Stair Stepper
  • Stationary Bicycle
  • Treadmill
  • Dining

    We’re ready to refuel when and where you are. Enjoy a variety of food and drink options throughout the day, from fine dining to lighter meals at our full-service, on-site restaurant and lounge. Work or relax at your leisure with convenient in-room dining.

    On-Site Spa

    Meetings & Events

    • 6 meeting rooms 
    • Largest room capacity: 500
    • Total area of meeting space: 1955 sq ft

    Business Services

    Business Services

    Business Center

    • On-Site Business Center
    • Business Center Is Staffed
    • Business Centre staffed from 12:01 am to 11:59 pm
    • Business Center is open 24 hours a day
    • Business Services are available

    Equipment

    • Copying
    • Office supplies available
    • Printer
    • Scanner

    Hotel Accessibility

    Hotel Accessibility

    Accessible Guest Room Accommodations

    • Wheelchair Accessible Rooms Available
    • Guest Room Furniture Can Be Rearranged
    • Grab Bars and Tall Toilets Available
    • Adequate Clear Turning Space in Bathrooms
    • Tub with Grab Bars
    • Handheld Shower with Hose
    • Built-in Shower Transfer Seats
    • Handrails
    • 9:00 am
    • Safety Bar in Shower
    • Accessible Bathroom Controls

    Accessible Parking Details

    • Wheelchair Accessible Parking Spaces: 6
    • Ramp Access to Property
    • Ramp Access to Hotel Bar/Lounge
    • Ramp Access to Hotel Restaurant
    • Parking Drop Off Point is adjacent to entrance

    Wheelchair Accessibility

    • Doors are wider, lower shower head and supporting bars in the wc, TDD phone available

    Accessible Hotel Features

    • The following public areas are accessible:
      -All Entrances/Doorways
      -Public Toilets
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Hearing Accessibility

    • Close-captioned TV
    • Telephone with Amplifier or TDD
    • Visual Alarms or Alerts
      -Guest Rooms
      -Hallways
      -Public Areas

    Vision Accessibility

    • Braille on Lifts and in Public Areas
    • Audible Alarms in Hallways