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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.3

based on 102 reviews
83%
Recommend This Property

Ratings Breakdown

102reviews

  • 5 Stars
    56
  • 4 Stars
    30
  • 3 Stars
    11
  • 2 Stars
    4
  • 1 Stars
    1

great hotel

By

20 October 2014

Well balanced team at the Crowne plaza. Always willing to help and friendly atmosphere.

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很好的酒店

By

19 October 2014

普通房间都很大,位置是有点偏,但是租部车轻松可以玩遍天津了,很好,很棒的酒店。服务也不错,以后来天津,可以考虑这里

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值得推荐

By

18 October 2014

该酒店所处外环境比较好,酒店内的布置及成色比较新,所以值得推荐。它远离喧嚣市中心,很适合休闲客进行很好的休闲和度假。

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入住天津滨海圣光皇冠假日酒店

By

17 October 2014

枕头舒适,服务快速 枕头容易让人入睡,前台办理入住和退房的手续很快,早餐提供的比较丰富,风景也好,非常满意。

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Great Hotel, Great Service

By

17 October 2014

club

Room, Breakfast, bar. All perfect
The room was very clean and very nice, it was big enough, not feeling clautrophobic.
Complementary breakfast was really got with a lot of variety on the food offered.
Bar in the night is great, there is live singers and very cozy lounge to hang out.

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洲际与酒店业主文化的契合

By

17 October 2014

platinumelite

希望加盟洲际集团的业主,尽可能少的将自身文化带入洲际集团的运营管理、营销策划,绝大部分客人入住是因为酒店品牌,酒店可以有地域特点,但服务应该是全球统一的。谢谢。

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非常好的感受

By

16 October 2014

很感谢前台的吴小姐,让我们这次结婚的纪念日过得很开心,一开始没有太多的期待,后来发现,确实很不错,无论怎么说,这对我们都是很美好的回忆!

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住过最差的皇冠

By

15 October 2014

居然不含早餐,不主动识别优悦会会员,说好的水果不送。定标准间给大床。酒店的煎饼难吃得要死,服务员口气生硬。

Posted byCustomerCare
23 October 2014
尊敬的客人,您好!感谢您利用宝贵的时间与我们分享您的体验意见。得知您对本次入住的经历不是很满意,我们表示非常歉意。在洲际集团,我们致力为客人提供最满意的服务,最优质的客用产品。针对您的意见,我们目前已就您所提到的方面进行了整改,望您能再次莅临,我们将全力以赴争取您的满意和舒适的入住体验。客人的反馈意见对于酒店来说至关重要,再次感谢您的分享,我们也衷心期待您的再次光临! Livia Y
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环境幽静,床铺舒适,服务周到。

By

15 October 2014

club

优点:房间整洁干净,床铺舒适,服务很好,环境幽静,早餐丰富,预订方便。
缺点:地点有些偏,交通不便,周边商业少。

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不错的一个皇冠

By

15 October 2014

platinumelite

天津的酒店服务员,确实和互联网上大家说的一样。为什么一定要五十个字呢。浴室水龙头不太讲究,好在有电视,床铺不咋地,空间比较大。位置很偏僻,附近啥都没有。

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睡眠环境好,周边环境不错,离管委会近,办事方便

By

14 October 2014

总体很不错,酒店服务人员整体服务意识和水平还不错,但较其它方面略逊色。可以同意尺度地进行气质和专业素养的培训。
酒店配套的餐饮以及周边的环境确实提升了入住质量的附加值,清晨和傍晚可以享受湖边美景。
交通配套稍微困难些,酒店如果可以提供这方面的指引,可能会使酒店的整体服务形象增色不少,因为位置确实偏僻。

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stay

By

13 October 2014

stay was good an staff friendly. Good hotel. In room dining has not too much choice and bit long check out time

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