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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 305 reviews
93%
Recommend This Property

Ratings Breakdown

305reviews

  • 5 Stars
    205
  • 4 Stars
    70
  • 3 Stars
    14
  • 2 Stars
    11
  • 1 Stars
    5

Brilliant hotel

By

November 21, 2019

Had a lovely time,we shall be coming back,my Husband wants to give Chloe who works in the Spa great praise for his massage removing painful knots in his shoulders.

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房间设施一流

By

October 16, 2014

房间很大,也很安静。床宽而且床垫舒适,令人容易入睡。浴室设施完备,水流大且水温合适。尤其浴室的照明充足,特别显得干净。洗漱用品质量较好。

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my stay

By

October 16, 2014

club

very pleasant stay - only problem was lots of children running around the restaurant whilst we were having a romantic evening meal

Posted byHotelStaff
October 21, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that in the main you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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great break

By

October 16, 2014

well positioned hotel, lovely pool and great staff

Posted byHotelStaff
October 21, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Great rooms and friendly staff.

By

October 15, 2014

club

The hotel is ideally situated for visiting the city centre. It offers comfortable rooms, serves tasty food and has very friendly and attentive staff.

Posted byHotelStaff
October 21, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Great night's sleep

By

October 14, 2014

club

I stayed for 3 nights for business. I was in one of the deluxe rooms and it was very comfortable. The food was very taste and fresh. I would stay here again for business and pleasure

Posted byHotelStaff
October 17, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Favourite hotel

By

October 13, 2014

This was a return visit and we will be returning again. A very warm welcome from reception staff, all with local knowledge. Room could not be faulted and high level of customer service and quality continued in restaurant. Used the leisure facilities and again very impressed. First class customer service and quality throughout. Ideal location for city centre and university.

Posted byHotelStaff
October 15, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Fab, friendly staff

By

October 13, 2014

club

We had a great experience staying for a 2 night leisure break. The staff were so friendly - nothing was too much trouble and the spa faciliteis were good and very clean.

Posted byHotelStaff
October 15, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Friendly and polite staff!

By

October 10, 2014

club

I was impressed by the friendliness and politeness of all the staff we encountered. Nothing was too much trouble for them and their service came with a smile.

Posted byHotelStaff
October 15, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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SPA service

By

October 03, 2014

club

In the Spa I would like a private cubicle. I am not prudish but to have men walking about showing, for longer than necessary, their goods is not for me.

Posted byHotelStaff
October 08, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read from your ratings that you enjoyed your stay with us. I do take on board your comments with regards to our Spa as well. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Good Facilities

By

September 30, 2014

club

This is a lovely hotel, a little out of the city centre but well worth it for the great service and good facilities.

Posted byHotelStaff
October 03, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Friendly staff make all the difference

By

September 25, 2014

club

Every member of staff who we came into contact with, from housekeeping, to waiting and bar staff to the front desk staff were always friendly and cheerful, this certainly makes me want to come back and stay again.

As always, the room was clean and spacious.

Posted byHotelStaff
October 01, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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