First time to LA and we are so happy we picked this hotel! Excellent breakfast and lady that runs it, great pool, clean rooms, friendly service, and a great area outside of Hollywood. When I was[更多] visiting I couldn't imagine staying anywhere else! 5 stars for sure and so grateful I found this hotel! Highly recommend you to stay here.[更少]
El cuarto muy limpio
Si recomiendo este hotel, el cuarto y el baño estaban limpios. Y tambien me gusto que para poder subir a tu cuarto necesitas la llave para que el elevador suba, muy seguro.[更少]
Two Floor Loft Rm 823
When we arrived there was a lot of construction going on in the lobby, and we found out there was no hot breakfast after all. Paying about $500 for the 2-floor loft rooms, we were disappointed (and[更多] had 3 kids to feed). However, the person working the front desk at 3pm on 6/10/19 was very apologetic and even refunded a us small amount of money (basically the cost of breakfast for 5). The upstairs room in the loft was HUGE, but the space wasn't utilized well. It could hold 2 king beds, a couch, and a coffee table but instead, it was just one king bed and one nightstand, and why husband I thought, "what a waste of all this space." We were very pleased about how the continental breakfast was handled on 6/11/19. We were given bags to fill up on whatever we wanted - different bottled juices, mini boxed cereals, all kinds of donuts, bagels, etc. We made 2 trips! Very pleased overall with our experience.[更少]
Bartender on Saturday night was very friendly and nice. Jay at front desk was very professional and very nice. Well-trained staff overall.
Would love to come back and stay.[更少]
The staff are accommodating, friendly, and helpful, particularly Jay at check in and check out.[更少]
Fantastic Service, thank you Holiday Inn Team!
Just wanted to convey my sincere thanks to the entire Holiday Inn staff at the 9901 S La Cienega Boulevard, Los Angeles property! Everybody went above and beyond to make my 2-day stay so nice. The[更多] front desk staff (specifically "Sandy" & "Elena") were great to me upon a late check-in do to delays for my flight from the east coast. They had me ready to go in just a few mins...and were so helpful directing me to a supermarket to pick-up a few items before retiring to a super-comfortable room. They were also able to square me a away with a late checkout. Also wanted to say thanks for keeping the fitness room clean and ready to go. I exercise quite a bit, so I appreciate IHG efforts to ensure customers have unfettered access to a fitness room. Everything worked great...with the exception of the elliptical trainer, needs to be serviced for a an electrical problem.
Bottom line: Thanks for all you do. I come to LA once per year to see my doctor and visit with family...and your team always makes this trip so enjoyable. Thanks for the great
This was the nicest hotel I've stayed at in a LONG TIME! We stayed here as a pitstop in traveling back home, it was so wonderful and helpful that it had an airport shuttle (we arrived at 9pm and just[更多] had to call the hotel and they sent the shuttle for us), it was so clean and sooooo nice, very newly remodeled! Super comfortable beds and bedding, they room was nice and chilled on our arrival, the staff was very friendly and helpful to us. Full continental breakfast, had a shuttle running every 30 minutes going back to the airport. No restaurant here but they had a little gift shop and they had a fridge/freezer with frozen dinner meals and sodas/waters. I heard some planes flying in and out and occasionally heard cars on the street but once I turned my noise machine on I completely forgot about them. I 1000% recommend staying here.[更少]
Outstanding front desk people and shuttle driver
I write this review not just because the excellent room quality, but most importantly because the front desk people and shuttle driver. They were so nice from the very moment I arrived at the airport[更多] and at the front desk. Always smiled even. under a mask. What happened in my departure day was the best I every experienced from any hotels:
at the airport all of a sudden I found my laptop bag missing! My mind went totally blank as the bag had my laptop, passport, keys, and important data! I was desperate, and nobody at the airport could help. Without any hope I called the hotel's front desk. To my surprise, a few minutes later Ulizes at the front desk called me back saying they found my laptop bag! OMG! I was speechless. More than that, knowing I was anxiously waiting at the airport, Rolando drove their shuttle to the airport to deliver the bag to my hands. Imagine what I felt when I touched my bag again. I can't thank them enough. Thanks a million to Ulizes and Rolando! Linda from Florida[更少]
Holiday Inn Express
通过 TST 2014
The LAX Holiday Inn is a very nice hotel. This is a great Hotel, Its clean, and the breakfast is woth it. THe staff is constantly restocking items[更少]