From start to finish, we have had nothing but an incredible experience with the staff of this property. We started in Sales with Rodd who was professional, helpful and responsive. We are very much[更多] looking forward to working with him again. The front desk staff, housekeeping staff, staff in the dining room... everyone, was pleasant and professional and made us feel welcome and comfortable. We have booked rooms all over Southern California with this group for the last five years, and HANDS DOWN, this has been our most positive experience thus far. The rooms were perfect and clean, the dining area clean and the offerings were plentiful and good, the welcome reception on Thursday night was a nice surprise! We will be back and we THANK YOU for a wonderful experience at your hotel![更少]
Porradd Evite fazer consultas sobre os serviços ao cliente Ao invés disso, visite os Serviços ao Cliente ou nos contate para obter atenção imediata
- Abstenha-se de mencionar concorrentes ou o custo[更多] específico de sua estada
- Não inclua nenhuma informação pessoal identificável, tal como o nome completo[更少]
My family and I stayed at this hotel for 3 days. The service was great. Staff are very courteous and friendly. Our room was super clean. The beds are very comfortable, so we slept pretty good.[更多] There’s a pool on site, my daughters had a great time there. I really liked that there is a restaurant that serves breakfast on site, that was very convenient for us. Staff there is also very friendly and their food is delicious. Thank you IHG for everything. We will definitely be booking with you for our next vacation.[更少]
通过 GG Harris
My birthday was coming up and my wife and I wanted to stay overnight and go for a fun night out for some drinks with our son and my brother in-law and sister in-law.
Before we checked in, my wife[更多] spoke to Omar since it was our first stay at Indigo and asked him about the hotel. When we checked in we went to the room, and a Happy Birthday banner was on the wall with a hand written note wishing me a wonderful stay and a Happy Birthday and another hand written note in the bedroom wishing me a Happy Birthday and thanking me for being an IHG Member. Very nice touch and made us feel welcome.
The room was spacious and clean with a big bathroom.
We learned about the Garden Walk next door from the front desk staff and we went to Casa de Pancho to have some drinks and appetizers.
What a great time with live Mariachis! We stopped at a couple other places and had a great night. The best part of the stay was the staff that was accommodating and took good care of us. Thank you!
And after we left, we realized we left a couple of items behind so we called and spoke to Omar again...and housekeeping had held them in the lost and found.
That was the icing on the cake and why I am writing this enthusiastic review. Thank you Omar and the front desk staff for making it a special time.
We will be back.[更少]
Hotel Indigo is a 5 star hotel without the high prices...the room was super clean and comfortable. From the wood floors to the excellent bedding we could not have asked for more..the beds had a[更多] variety of pillows from very fluffy to soft and cuddly..the bathroom was updated with a roomy shower and plenty of vanity room ..the towels were really thick and fluffy. Our housekeeper,Soledad did an amazing job keeping us supplied with new towels. We never had to ask once to get fresh towels.. the front desk personnel were also cheerful and always greeted us with a friendly hello.
I would totally recommend this hotel to anyone going to Disneyland. At the corner of Katella and Harbor it is not a hard walk.[更少]