My Son has moved to Portland and I decided I was going to visit for a few days and wanted to stay in downtown. I chose this Hotel..Close to Him and walking distance to a TON of Resturants and[更多] Breweries! I checked out on Saturday at Noon...Went to Lunch with my son and Did some wandering around...I headed back to Seattle at aporx. 5pm. By the time I got to the Great Wolf Lodge I realized I had forgotten my dirty clothes in the laundry bag. I called The Front desk and was told..."Sir, There Is NOTHING I can do about it! House Keeping is gone for the day you will Just have To Call Tomorrow Morning.." I asked can you check the room or the lost and found? Then he gave a heavy sigh and replied "Sir...You will just have to call Tomorrow Morning!" Called in the AM and What A Difference in Politeness and being Willing To Assist! Shout OUT To Jennifer! What an Asset! Thank You Jennifer! You are the BEST!! That young man could learn A LOT from You!
We stayed at the hotel for one night. The location was perfect. We were close to good shopping and great restaurants. The hotel was very clean. The rooms were also clean and spacious, and the beds[更多] were comfortable. Our kids favorite part was the pool and breakfast the next morning. My only suggestion would be a bigger pool to accommodate more people, but it was fine for what our family needed. The staff was great! They were welcoming and friendly. I had an incident and had left an important piece of jewelry in the room and then checked out of the hotel. I realized later on that same day while out shopping that it has been left behind. I called the hotel and then we drove back there. They made it a priority and quickly got a hold of housekeeping and luckily the jewelry had been located and they brought it down to me, and I couldn't have been more thankful for that! To the team at this location; you all did a wonderful job! Thank you, we will definitely be back![更少]
Always a great stay!
I have stayed at this property a number of times as I have family in Portland and this is the closest hotel. I continue to come back because of the staff, cleanliness of the hotel and the overall[更多] experience of safety.
I particularly want to 'shout out' Shaunice at the front desk who greeted me by name AS I WALKED IN THE DOOR! They were expecting me. It was a super great touch and created a great impression.
I will be back and highly recommend the hotel for value and comfort.[更少]
Sunshine after a rainy day
通过 Christy T
So after a long day of my flights being canceled I was giving the option to stay at the hotel for the night. The staff was so friendly and very considerate. Although I was having a very difficult[更多] night, I was treated so nice and enjoyed my stay. Thanks for making my family and I smile after a rough day.[更少]
The front staff, Sharon and sorry, don't remember the other woman's name, but both were very helpful in scheduling airport shuttle and answered any questions I had with patience. Easy access to[更多] airport via shuttle, easy park while you are gone, great hotel and most importantly, clean![更少]
A great place and FANTASTIC SERVICE
I was expecting a usual hotel suite with two queen beds and was I surprised. The room was homey and felt like I was in a home. The kitchen was fully stocked, the full size fridge was super clean. The[更多] queen beds were outstanding and we both fell alseep fast. The bathroom was so clean I double checked it. It passed with flying colors. The staff was constantly asking me if they could help me in any way. I was not used to this and it was nice. I told the desk I need to check out at 0400 hours and when I went to the desk at 0400, everything was done. We had to go to downtown Portland which is 37 miles away and the drive was so worth it. My only complaint I had was that I could not stay longer. BUT this is the only place I am going to stay at the next time I am in Portland.[更少]