I am always happy to return to Sanctuary Cove. The staff are just so professional, helpful and friendly, and I feel welcome.
It is like coming back to a something familiar and welcoming.
I have[更多] been lucky to have an upgrade just recently and just adored the location and the room. There is something about the style and feel of the place that feels like luxury of a past time. Very appealing.[更少]
Wonderful stay with exceptional staff
通过 Cathy D
We’ve just returned home from a lovely stay at the Intercontinental Sanctuary Cove. We splurged on a club lounge suite and it was worth every cent. Roxanne and other lounge staff and all reception[更多] staff we encountered made our visit extra special and went above and beyond to make sure we had an a enjoyable holiday. The room was clean and had a lovely outlook. The only issue we had was that the bed was a little too firm for our liking but after discussing with reception the housekeeping staff quickly added a mattress topper which made the bed more comfortable. Overall we had a great stay![更少]
通过 theme park lover
excellent stay at resort. loved it all! the lagoon pool was fab, room had a great view. Staff really friendly and helpful. kids were also made to feel really welcome.[更少]
Great location and staff. Overall hotel is a bit tired but the IHG Team is working to bring it back up to standard. Renovations ongoing but did not impact visit. Check in was smooth and room service[更多] prompt. Not sure what, if any, rooms had been updated. Ours was well past its prime but was clean and the bed comfortable. Overall good value made great by the location and staff.[更少]