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Suite Suprise @ Royale Suite (02 to 04 April 2021)
Checked in for a 2 nights stay at Intercontinental Singapore for the Suite Surprise packages and gotten us a Royale Suite for the 2 nights.
The suite was amazingly great and located at the[Mehr] highest level of their hotel! Air conditioning, water pressure, bed quality and furnitures in the suite is definitely a 5 Stars!
Not to mention the Club Lounge access experiences were great and wonderful with a team of professionals lead by Miss Ann, Club Intercontinental Manager.
We are considering getting another 2 nights of Suite Surprise and really hope we could get the Ambassador Suite or even the Presidential Suite.
Thank you once again Intercontinental Singapore for this wonderful Suite Surprise experiences.[Weniger]
Overall is great as service is excellent with safe distancing restriction. It was a family staycation and the staffs did its best to accommodate to our needs. My only feedback is the membership[Mehr] privilege has been compromised like welcome drinks and bar were not offered for my membership status. Maybe it is due to safe distancing restriction.[Weniger]
We had our wedding celebration at Ash & Elm and so decided to spend the night at one of the rooms in the hotel. It was a risk because we buyout the entire restaurant without testing the taste of the[Mehr] food. To our surprise, all of our guests loved the food they served at Ash & Elm on our wedding day. From appetisers to main courses and desserts and even the drinks were well praised. We were truly glad that we had made the right choice. The pastry chef even catered a free wedding cake to us and according to our favourite tastes.
Other than the wonderful food, the services at Ash and Elm and the hotel were indeed 5 stars. They deserved the credits. It was a wonderful experience for us and we will definitely return and recommend to all our family and friends.
We booked a standard room but it was more than expected! The interior was beautifully designed, very clean and extremely spacious.
The location was also perfect as it was located within walking distance to the shopping mall, food places and public transport. A very convenient place for people who visited Singapore for the first time.
Overall, we have had so much fun staying in this hotel, spoilt by the luxurious services and awesome food! Even the breakfast was beautiful. It is indeed one of the most memorable stays we've ever had.
Thank you InterContinental & Ash & Elm.[Weniger]
Great value for money hotel
Excellent new hotel in a great location. A short walk to many of Singapore's must-see attractions & eateries. Very clean hotel with extremely welcoming & efficient staff. Great value for money,[Mehr] especially the included breakfast (which kept us going all day!) and free wifi. Lovely rooftop terrace with pool, spa and good views over the city. Our room had all the facilities that you would expect at a more expensive hotel eg bar fridge, safe, bathroom amenities etc. We will definitely return in the future.[Weniger]
Für das Geld sehr sehr schönes Hotel
Schönes Hotel in Super Lage.
Relativ neues aber sehr modernes Hotel mit schönem Pool und Garten auf dem Dach.
Sehr ordentliches Frühstücksangebot, allerdings einen Punkt Abzug für den nicht ganz so[Mehr] guten Kaffee.
Die Zimmer könnten ein bischen Größer sein und das
Fenster im Zimmer müsste öfter oder gründlicher gereinigt werden[Weniger]
little difficult to find after getting off the MRT but that isn't any fault of the hotel. Locals were happy to point out the way. Make sure you take the exit that has the escalator marked Central. 2[Mehr] floors and then there is a concierge for the hotel in that building who was most helpful in getting us to Holiday inn. It only took 10mins to walk there.
Friendly helpful staff at Holiday inn reception and a nice room with a great bathroom. Nice choice of breakfast and it was nice to be able to sit outside under cover. China town is only a 10 minute walk, Clarke Quay about 5 mins so a great location. Heartily recommend the hotel.[Weniger]
Committed to service
Von Global MVR
We are not frequent visitors of Holiday Inn Orchard, This is our third stay over the past 10 years or so. The one plus point that stands out about this hotel is the quality of service provided by its[Mehr] staff. In this regard, we wish to express our thanks to Christopher, who was attentive to details about reservations up to providing us with 2 needed "hong bao" even when it was the Christmas season. Thank you and we hope that you keep up with the good service.[Weniger]
Kudos to the Banquet and Banquet Sales Team!
Von Eldric Chew
I recently had my son's Full month Celebration in the hotel's Orchid Ballroom and had planned everything together with the Senior Business Development Manager of Banquet, Vasanthi. And this[Mehr] experience working with her was such a delight! Not only were we pleased with the existing birthday packages put forth by the hotel, we were also pleased with how professional, courteous, and accommodating Vasanthi was with us. She had even met with us well past office hours and even when she was not feeling well. Even though the event was planned quite last minute, she had helped us plan everything to the detail according to our requests and even provided us more!
On the event day, Not only was Vasanthi there to ensure that our guests and their children were well taken care of, Sufian, the Banquet Manager was there to assure that the operation team catered to all our needs. The set up did started out with a few minutes of delay, Sufian had his hands tied as he was running a bigger event just upstairs and we could really understand the situation. We still had everything arranged properly for my family and for my guests.
Vasanthi had even arranged a nice children's corner for us with coloring books to entertain the kids, more than what we would've expecting from her.
My family and my guests had expressed how happy they were with the service and how they enjoyed the food. This event was really smooth and made planning for me really easy.
Having come from the 5 star hotels as well as banquet industry myself and currently an educator for the hospitality industry, I can definitely say that although the hotel does come with age and Vasanthi, Sufian and Team having to work in a somewhat older establishment, they have their limits in which they could provide exceptional service. But they definitely nailed it with my family and my guest as well as myself. There is a lot from the team at Holiday Inn Singapore: Orchard City Centre that many 5 stars hotel can learn from.
Kudos and Thank you Banquet team!![Weniger]