An excellent hotel overall outside the City Centre
A new & comfortable hotel outside the City Centre. Huge plus to have Emporium Pluit Mall right beside - contains SOGO department store and Carrefour hypermarket. Need to put up with small[More] inconveniences - the shower/shampoo dispenser was empty and waited a long time for housekeeping to top it up. Otherwise, a pleasant 3-day business stay.[Less]
The rooms were really great, with the most comfortable pillows and beds. especially for the corner room the staff gave us for our wedding day. it was extraordinary! The staff were helpful. thanks a[More] bunch to Mr. Setiawan and Mr. Akid and Miss Eka who helped us through all the booking process.
the only down thing for me was the EDC machine. they only have ONE BCA EDC machine kn the whole hotel, and it was disconnected the time we were going to do the payment. so we should go downstairs to the mall, where there's a lot of bca machines.
actually all the experience were beyond expectations![Less]
Great value, hope they can improve breakfast spread
Great hotel to stay around Pulit. great connection to highway and lots of amenities around as it is inside the mall.[Less]
Wide rooms, great service. Improvement especially with membership status
Stayed this IHG property before covid (Feb 2020) where great service were given to members with status especially during morning breakfast. now with or without membershio is the same. Shall I still[More] maintain the status with IHG? Overall is a good experience, improvement recommended.[Less]
great front desk staff ,Ms Gracia Beatrix we really enjoyed our
stay,we'll be back and thank you make us feel like at home.[Less]
Good combination between price and quality
A little too far from the big shopping attractions, but it was a very good stay overall. I just didn't like that the shower was not properly sealed and almost flooded the bathroom every time someone[More] took a shower. There was also a minor leak from the sink.
Otherwise, it was a very good combination between price and quality.[Less]
It's the PEOPLE that makes this hotel great!
Overall the experience is superb. Not only that the hotel is vibrant, elegant and clean but the thing that makes Intercon Pondok Indah memorable is their staff. All staff from the concierge to the[More] lobby staff to the cleaning ladies to the restaurant people are all courteous, accommodating and smiling. The people of this hotel are their best asset. Strong commendation to the leaders and all staff members of this hotel. Keep it up.[Less]
My Second time staying at this hotel but this time is for my Birthday Staycation and first time as an IHG Ambassador. Excellent service as always with responsive staffs along with warmth gestures[More] towards us. Kudos to Mr Gunawan (Room Manager) to help attend to our needs and even give a Suprise Bday Cake for me
Good Hotel to Staycation
Sudah tdk perlu diragukan lagi, sudah pasti bagus. HANYA sepertinya kamarnya banyak debu jadi ketika tidur tiba2 kebangun krna tenggorokan tidak enak. Dan kamarnya kurang kedap suara dari samping[More] jalan raya ya, suara motor dengan knalpot kencang masuk smpe ke kamar. But overall bagus, akan balik lg kesini kapan2 untuk staycation[Less]