Although our overall experience was very good. We were disappointed with with our bed, due to it being two single beds put together without being clipped. It caused us to have an unsettled sleep and[更多] pain the following morning.[更少]
The hotel location is perfect everything is within walking distance. The staff there was very helpful and friendly especially the lady at breakfast we didn’t catch her name but she was the one[更多] greeting the customer and seating them.. definitely recommended and would stay there again.[更少]
A short stroll to the Hippodrome Theatre
We stayed here mainly because it is very near to the Hippodrome Theatre and we had tickets to see the Welsh National Opera's production of Barber of Seville (which was excellent by the[更多] way)
Everyone was fantastic during our two nights stay at this hotel and they simply could not do more to make it a happier and memorable stay.
The staff at this hotel were exceptionally helpful and a special mention must go to the Food & Beverage team, including Aiden and Colleen for making my birthday go off with a great start by singing happy birthday at breakfast.
One thing to be aware of is that this hotel and China Town Parking are in the Clean Air Zone (CAZ) so if you travel by car, you would be advised to research the charging system.[更少]