Much needed time off and Itzy made if even better. Great customer service and was very accommodating! Can’t wait to stay there again![更少]
The web site states”1/blk to Disneyland” which it is not. It is about 1 mile from Disneyland. Also indicate there is a shuttle for a fee, which is true BUT it is an unreliable public transportation[更多] shuttle that we prepaid & ended up walking in the morning after waiting over 1 hour for a reserved shuttle time. Shuttle service from the parks to the hotel at night was much better.
Our room was average. Nothing special. The bathroom is outdated & needs updating. The A/C leaves the room & everything in it feeling damp when running. We ended up just turning it off just to dry things out. The front desk staff were very nice & helpful with transportation ideas to Disneyland (except when not telling us how unreliable the shuttle was). We didn’t eat at the restaurant but take out coffee was a little expensive at $4.00/cup.[更少]
Good hotel, great staff
Wonderful staff, very quiet rooms, comfortable beds, and decent rooms. The pool is VERY warm and nice, the hot tub was a wonderful way to relax after being on our feet all day. It's a bummer that[更多] they charge for parking and don't have breakfast, that would be much better.
It's about a 20 minute walk to the Disneyland gate (you're right by the parking garage), I would probably stay on the East side of the park if I were to come again (it's a shorter walk).
While you're in the area you HAVE to go to the Bronx Sandwich Company, it's the best sandwich I've ever had.[更少]
Free Parking, Fast WIFI, Good IHG Value, Comfortable bed near Airport
I recommend this location to anyone chasing IHG status and points at good value. It is a comfortable stay for Orange County offering good point packages and rates - arguably best in the area for this[更多] purpose alone. Free parking, fast internet, quiet hours enforced after 10pm are good for quiet productivity. Due to the pandemic a lot of facilities, hospitality staff and services are unavailable, creating a different kind of experience from the norm.
Entrance and Common Areas, room appears clean. Lots of sanitizing wipes in Lobby.Occasionally some guests do not wear masks in elevator.
The rooms are all pretty similar but the Staff recognizes IHG Members and tries to accommodate status for upgrades. The rooms feel a little dated but still clean and nice.
I passed out immediately and slept 10+ hours on the comfortable soft King bed. I actually woke up past check-out time. I felt totally rejuvenated and I will come back.[更少]
This was a great hotel in a great location. It has easy access to Orange County Airport, the local beaches and the south coast plaza.[更少]
Would check-in again if in the area.
Great friendly and efficient check in. Jesse at front desk was professional and expedited the last minute accomodations when arriving for an unplanned stay. The customer service provided by Jesse and[更多] the front desk staff reflects well on the level of a professional staff and the standards the management team holds for the business. Employees encountered during check in and check out smiled and offered a greeting.[更少]
My family and I stayed at this hotel for 3 days. The service was great. Staff are very courteous and friendly. Our room was super clean. The beds are very comfortable, so we slept pretty good.[更多] There’s a pool on site, my daughters had a great time there. I really liked that there is a restaurant that serves breakfast on site, that was very convenient for us. Staff there is also very friendly and their food is delicious. Thank you IHG for everything. We will definitely be booking with you for our next vacation.[更少]
評分者 GG Harris
My birthday was coming up and my wife and I wanted to stay overnight and go for a fun night out for some drinks with our son and my brother in-law and sister in-law.
Before we checked in, my wife[更多] spoke to Omar since it was our first stay at Indigo and asked him about the hotel. When we checked in we went to the room, and a Happy Birthday banner was on the wall with a hand written note wishing me a wonderful stay and a Happy Birthday and another hand written note in the bedroom wishing me a Happy Birthday and thanking me for being an IHG Member. Very nice touch and made us feel welcome.
The room was spacious and clean with a big bathroom.
We learned about the Garden Walk next door from the front desk staff and we went to Casa de Pancho to have some drinks and appetizers.
What a great time with live Mariachis! We stopped at a couple other places and had a great night. The best part of the stay was the staff that was accommodating and took good care of us. Thank you!
And after we left, we realized we left a couple of items behind so we called and spoke to Omar again...and housekeeping had held them in the lost and found.
That was the icing on the cake and why I am writing this enthusiastic review. Thank you Omar and the front desk staff for making it a special time.
We will be back.[更少]
Hotel Indigo is a 5 star hotel without the high prices...the room was super clean and comfortable. From the wood floors to the excellent bedding we could not have asked for more..the beds had a[更多] variety of pillows from very fluffy to soft and cuddly..the bathroom was updated with a roomy shower and plenty of vanity room ..the towels were really thick and fluffy. Our housekeeper,Soledad did an amazing job keeping us supplied with new towels. We never had to ask once to get fresh towels.. the front desk personnel were also cheerful and always greeted us with a friendly hello.
I would totally recommend this hotel to anyone going to Disneyland. At the corner of Katella and Harbor it is not a hard walk.[更少]