From the first day we got there we were treated very well Cortez and other staff members made sure we were comfortable and attended is very well. thank you guys very much it made my stay away from[更多] home very nice.[更少]
Outstanding customer service
From the moment I entered the hotel I was kindly greeted by the attendant at the front desk. We arrived an hour before check in and she was able to get us checked in and into our room earlier then[更多] expected. They were able to accommodate parking for our pickup truck and trailer. I was told at check in that the pool was now open. It was a nice surprise that made my 6 year old very happy. The pool was very nice and so was the fitness center. The room was very clean and the beds were comfy. The breakfast could have been better but it was at no fault of the hotel. COVID puts a damper on things these days. What was provided was better then nothing at all. Every interaction I had with the hotel staff was excellent. We will definitely stay here again if we come back to the area. Added perk was it was very close to the outlet mall.[更少]
Hotel, staff and pool area were great. Breakfast was fantastic. Only surprise was a couple of dollars surcharge on the bill from the mall. Will stay here on our next visit to great lakes crossing[更少]
I had a wonderful stay at this location. The front desk employee was kind and made sure me and my guest were well taken care of throughout the night. Every employee I ran into was friendly. The[更多] breakfast buffet was well stocked and the food provided was delicious.
The grounds were incredibly well kept as well. The hotel is currently undergoing renovation, but I found this had overall no impact on my stay.
The location was extremely convenient. It was only a 5 minute drive to all the restaurants and shops I wanted to visit.
Overall, I was impressed with my stay and would recommend this to travelers coming into the Auburn Hills area.[更少]
評分者 Nina Temple
The Crowne Plaza of Auburn Hills had my wedding on October 16, 2021.
They were absolutely amazing.
The staff was so friendly!
The staff made us feel welcome like family.
Julian was very[更多] professional and happy to make things go smoothly. Very accommodating and kind. Samantha quickly returned my calls when I needed to speak with her.
The event coordinator and staff were so kind and friendly.
The servers were eager to help. We had a beautiful night.
The staff is so gracious and professional. They showed us such great hospitality.
My entire wedding reception was held here. The ballroom worked out great. It was just beautiful. The staff worked diligently on making sure everything went smoothly.
I didn’t have to stress about my guests being well taken care of. As the Bride and Groom, we felt we were in great hands.
The food was amazing.
The staff was focused on getting the food out, and making sure everyone was well taken care of. Even accommodating last minute food customizations.
They worked with us in several ways, with different options for setting up the reception.
I felt so relieved with having such a great team of kind people. I would recommend this place to any close friends and family 100%.
A Wedding to Remember![更少]
Convenient for Business
This is an excellent hotel choice, convenient to many businesses, shopping and restaurants as well as OU. The pool area with whirlpool and sauna is well maintained; a feature not often found in a[更多] business property.[更少]