Issac from valet was extremely helpful however other service was not the same we Requested a dental kit the first night of our say after realizing that we forgot them at home however they we’re not[More] delivered before we fell asleep my fiancé had to go to the front desk and requested it again the morning after this was after calling for them and it not been delivered again same thing happened when we requested towels an hour later no towels we had to call a second time before they were finally delivered. Overall my experience at the property Was still very good except for the incidents stated above .
My recommendation would be to inquire the purpose of guest stay we were there to celebrate my birthday And even though clearly stated on my ID it was never recognized[Less]
Hotel staff were all very helpful and kind. We had an ocean view club lounge room and it was clean and view was gorgeous. The lounge was super handy for breakfast and happy hour in the evening. The[More] pool was perfect. The ocean water as we entered was weedy for a bit but was perfect a few feet out from shore. We never ate at the restaurants since we always had lunch off site. Close to a supermarket and bus stops. The $1 hop on hop off bus picks up right across the street. No wild parties. Room was nice and quiet. Kids were all well behaved nearby. Only complaint is someone brought their dog into the lounge area during breakfast and happy hour and let it bark. Great value for the price and 3 very satisfied hard working moms![Less]
Pesima limpieza Y facturacion
Me quedé tres noches y cual fue mi sorpresa que en la parte superior del clóset había ropa interior que obviamente no era mía, al revisar abajo de las camas había polvo, plumas y otros tipos de[More] basura.
Por lo que respecta al servicio en restaurante, los meseros todos muy amables y al momento de hacer el checking todo perfecto, el problema es que ya pasó más de 10 días y no me han podido enviar mi factura por la estancia, he hablado varias veces y todos se echan la pelotita entre ellos[Less]