Excellent stay from the time we check in to time we check out
Front desk was so helpful especially Xiomara with information on places to eat, tourist stops, going to beach, and helping us prepare[More] for our cruise.
Food for breakfast was great with a little change each day, local bakery selections were delicious.
+++++ on everything[Less]
Comfortable bed, great location, very clean
By Mrs. Kay
We spent one night at the HIE San Juan. The room was large; the bed extremely comfortable; and the room and facilities were kept extremely clean. The staff were friendly and helpful at all times. Air[More] conditioning was excellent. We were surprised to find that the room was quiet. Tho location, just off the main avenue in Condado, is excellent. Breakfast was plentiful if somewhat boring. The shower design can make the bathroom floor wet, no matter how short the shower time. Other than that, this is an excellent value for money in an expensive area of Condado. Staff were outstanding. Overall a great experience.[Less]
By Mrz. Mcphee
I really enjoyed my stay. Jan was very helpful and professional. It was really busy when I visited with my husband and our friends but the staff and manager made us feel like we were the only[More] customers there and gave us their undivided attention.
We can't wait to visit again.[Less]