I really don't understand how on earth people have written negative reviews about this hotel. I have stayed here twice recently and the staff were all extremely helpful and friendly. All aspects of[Más] the place were super and I would encourage anyone to stay here. Lovely relaxing stay in comfortable, clean and well run hotel.[Menos]
There are sometimes when there's a choice between a familiar brand hotel and a special hotel which is individualistic, this hotel manages to blend the two so well .. yes its a brand hotel which means[Más] its identical to so many other Holiday Inn Express's yet the staff manage to make you feel welcome like your favorite individual hotel. it isn't a put on "how was your day " its a genuine enthusiastic can I help and answer my query . I recommend this hotel .[Menos]
First rate hotel
The Hotel was easy to find and there was plenty of parking space.
The location is quiet but very close to a restaurant so there was no need to use the car in in the evening. This, in a town where[Más] parking is difficult is a great advantage. On departure the staff advised us on the best route to pick up the motorway.[Menos]
Timing of cleaning the guest rooms
Por Mr Sampi
As I already informed in my answers, on second last morning I worked in my room until 12:30 and after that left hotel for going to my conference place in Stirling. When I came back in the evening my[Más] room was not at all cleaned during that afternoon! Only in front of the door of my room was a plastic back full of clean sheets and towels - which sended the message to me make up yourself your room!
This is NOT acceptable.[Menos]
Excellent Stay in Sterling
Por WalkThe Dog
Excellent Stay in Sterling - staff very friendly and attentive to our dog. Breakfast improved over previous visits. Very good value.[Menos]