سوف تنتهي جلستك خلال 5 دقائق، 0 ثواني، بسبب عدم النشاط. ابق متصلًا.
إلى ملفك الشخصي للمتابعة تسجيل الدخول انتهت جلستك. يرجى
آراء النزلاء
كل تعليق وتقييم نتلقاه يتم التحقق منه للتأكد من عدم عرض معلومات سوى تلك المقدمة من نزلاء أقاموا في الفندق بالفعل.
٩٢%
ينصح هذا الفندق

التجربة الكاملة

٤٫٤

وفقًا لـ 271 آراء
٩٢%
ينصح هذا الفندق

Ratings Breakdown

271آراء

  • 5 نجوم
    173
  • 4 نجوم
    60
  • 3 نجوم
    15
  • 2 نجوم
    12
  • 1 نجوم
    11

No house keeping service for a 6 night stay

By

يونيو ١٩, ٢٠٢٢

club

Ask for a house keeping at our fourth night. No one came.

اقرأ المزيد
شاهد أقل

Service average/Hotel nice

By

أكتوبر ١٢, ٢٠٢١

My husband tried checking in and he was listed on the additional guest list and there was an additional note allowing him to check in. The young man at the front kept arguing that he should not be allowed to let him check in since my name was on the reservation. He/We stay about 150 nights a year and this should not happen. Very Frustrating

اقرأ المزيد
شاهد أقل

PROPERTY NOT SAFE

By

سبتمبر ١٤, ٢٠٢١

Was on a hockey tournament. My motor vehicle was vandalized. I live 310 miles away and my catalytic converter was cut off my vehicle in the parking lot. Staff did not sympathize with the situation. ABSOLUTELY NOT SAFE, no security

اقرأ المزيد
شاهد أقل

Your VEHICLE is NOT SAFE, facility is not secure

By

سبتمبر ١٤, ٢٠٢١

I made reservations at this hotel for September 10th-12th 2021 for me and my son who would play in a hockey tournament thinking we we’re 100% safe along with my vehicle, UNFORTUNATELY that wasn’t the case, while sleeping at night my car was vandalized, whoever this person/s were cut the catalytic converter from under the car (part of the exhaust pipe). In the morning hour is when I discovered the issue, by starting the car it was loud as can be because of the theft. Immediately I notified the front desk who told me there’s NO CAMERAS on the premise and there is nothing she could do about it but call the police, she also stated that all customers PARK AT THIER OWN RISK………..I should have realized when I saw a suspicious person walking the premise but once again you think your safe.
TOTALLY NOT THE CASE, your VEHICLE IS NOT SAFE ON THIS PREMISE. Find another hotel where they hold some responsibility. Extremely stressful moment being I was 310 miles from home, 5 1/2 hours away. What an expensive trip this became……STAY AWAY FROM THIS UNSECURED FACILITY AND PREMISE.

اقرأ المزيد
شاهد أقل

Water, Bugs and Rotting wall

By

أغسطس ١٧, ٢٠٢١

We stayed for two nights because our son was entering college. The first night, we noticed that the floor closest to the window was soaking wet. We thought maybe the previous occupant had spilled something and no one noticed. The second day, we found beetles all over the room! Then we noticed the reason for all the wet carpet. The wall to the left of the air conditioner was completely rotted through! Bugs and water were entering through the wall. At checkout we told the man at the front desk and even showed him the photos I'm attaching here. He apologized, but nothing was offered or done about our bill. Will never stay at a Holiday Inn again after this.

اقرأ المزيد
شاهد أقل

Great Experience!!!!

By

أكتوبر ٢٢, ٢٠١٩

My husband and I stayed here so we would be close to our daughter's college (RIT) and our experience was extremely pleasant. All of the staff we came in contact with were extremely friendly and helpful. Check-in and Check-out was a breeze. The rooms were very clean and comfortable. We intend to stay here each time we visit our daughter.

اقرأ المزيد
شاهد أقل

I left a bad review, but it was for another location

By

أكتوبر ٠٣, ٢٠١٩

I made a mistake and left a review for this Holiday Inn that was not very pleasant or at least not as good as it should be. This location was very nice, and the cost was great in regards to the property itself.

Overall, I highly recommend this location. It is updated, it is clean, and really a very nice property. The staff is great as well.

اقرأ المزيد
شاهد أقل

Great Experience

By

أكتوبر ١٧, ٢٠١٤

platinumelite

I stay at IHG brands a lot - this location is especially great - great overall value for the buck

اقرأ المزيد
شاهد أقل

HI Market Place

By

أكتوبر ١٧, ٢٠١٤

platinumelite

I stay here a couple times each year on business. Always appreciate the friendly staff, complimentary drinks

اقرأ المزيد
شاهد أقل

RIT alum

By

أكتوبر ١٥, ٢٠١٤

this hotel used to have hot egg omelets and waffles,now there is a waffle maker and no omelets. The breakfast stations are the same as in any other hotel, the staff was very friendly and accommodating , the early evening buffet is still there and a nice touch to add to our visit

الناشر:HotelStaff
أكتوبر ٢٠, ٢٠١٤
Thank you for taking time to write this nice review. It is great to see that our Staff Service was friendly and accommodating. We apologize that our omelet station is discontinued and still offer a nice complimentary breakfast buffet and complimentary dinner as well. Please come stay with us again. We appreciate your business.
اقرأ المزيد
شاهد أقل

nice stay

By

أكتوبر ١٥, ٢٠١٤

club

Clean and quiet room. Stayed for an overnight visit. The hotel was at a good location. Room was clean and modern. slept well and had a good breakfast.

الناشر:HotelStaff
أكتوبر ٢٠, ٢٠١٤
Thank you for this NICE review! We appreciate you sharing all the great feedback and appreciate your business. Having a clean and quite room is very important as well as having a nice night of sleep. Thank you for choosing our hotel and please come stay with us again soon. We look forward to your next arrival.
اقرأ المزيد
شاهد أقل

sevices not working

By

أكتوبر ١٥, ٢٠١٤

club

Phones did not work nor did a number of the lights. My wife and I went there to get away and ended up leaving because the phones nor the lights were never fixed. Would think twice about staying at this facility again.

الناشر:HotelStaff
أكتوبر ١٧, ٢٠١٤
Thank you for taking time to let us know where we can improve our services. We sincerely apologize for the inconvenience and not our normal type of service. We looked into the issue and resolved with an electrician needing to come out to fix the power and also looking into the phone issue and will resolve. We hope that you are able to try our hotel again and experience it again and can assure you that it will be much better. Please contact the General Manager to make your next reservation. Thank you for choosing our hotel and look forward to your return.
اقرأ المزيد
شاهد أقل