![]() Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
![]() 92%
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Impression générale 4,3
92%
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A Horrible Experience
ByCapt. Bob
avril 16, 2022
Told hotel at booking and check in that we were unsure about the length of our stay. Our daughter in law was having a baby, and we didn’t know exactly how long that would take. Definitely staying two nights, possibly three. Well after two nights they said we had to leave. They had overbooked, and we had to check out. No notice or anything. Forced to find a new hotel at a moment’s notice.
The hotel was horrible anyway … No hooks or racks to hang towels, no luggage racks, no makeup mirror, no hand lotion, no complimentary water, no glasses, plates, or silverware in their kitchen area. Couch was painfully uncomfortable. They don’t clean the rooms, empty the trash, or vacuum during your stay. We even found someone’s shoe in our bedroom. Avoid at all costs.
Close to USA Stonehenge
ByStonehengeUSA
septembre 06, 2021
We selected for its location. Most of hotel was good. The attached restaurant was weak. Beginning of Labor Day weekend, understaffing was apparent. No simple answers.
Great Staff = Great Customer Experience (ex. Dan from Security)
ByKyle4368
avril 25, 2021
I am not one to write reviews, but I wanted to share the positive experience I had with the Staff on Friday evening at the Holiday Inn in Salem NH. We were here for a wedding nearby, and the location has an onsite restaurant which we all met after the ceremony. It is a great location, right off the highway and I don't think I could speak any higher about my interactions with staff but especially their onsite Security Gaurd, Dan. I was having car problems (my horn kept going off on its own) he was able to assist me in stopping it.... Later on there were some "disorderly guests" being pretty loud down the hall from me around 2:30AM and I was able to hear the way Dan interacted with a room full of alcohol fueled, rowdy guests. Dan couldn't have been any calmer and professional, he was able to diffuse the situation quickly, it was pretty impressive in all honesty.... There were no more issues the rest of the evening. I will be back to the Holiday Inn Salem, NH in the future primarily because of the overall guest experience me and my fiance had that evening. This location has the best customer service of any hotel, not just Holiday Inns, that I have stayed in.
uhhh
Bysoftballlover
octobre 04, 2020
i come to this hotel often and always enjoy it and have good experiences the staff is great the last time i stayed here however house keeping opened our door check out is at 11 and it was 10 they didnt knock or anything they just opened the door
Staff Exceeded Expectations
ByRick2299
décembre 04, 2019
This review is really just a way for me to recognize the hard work put in by David on the maintenance staff. He went above and beyond to help me get my car unstuck after it had been plowed in during the recent snow storm.
Thank you David!
Good location
ByArlingtonVaGent
octobre 20, 2014
This venue was recommended by the bride as being closest to the reception hall. Though still a 20 minute ride, it was closer than other IHG properties
some surprises
ByCash and Carry
octobre 18, 2014
Over all a great place to stay with some unexpected concerns. I'v never stayed at a place where the price of the same room changed prices the second night. All of the Holiday Inns I've stayed in have had complimentary breakfast which I expected. Additionally the price of the breakfast was a bit steep. My normal breakfast is cheerios with a banana and bllueberries. $10-$12 for breakfast is a bit much.
A pleasant stay
ByWhitchyMan
octobre 16, 2014
We stayed here for a wedding. My wedding actually. The hotel was nice. It was very clean and the location fit our needs the best. I do have to recommend the breakfast buffet. The food was better than expected. The wait staff was not the most pleasant or prompt, but the food made up for it. Bacon was cooked perfect which is not expected on a buffet.
My complaint about the Holiday Inn would be that they did not attend to our needs for the wedding the best that we would have liked. We tried to reserve a block of rooms for all that were going to attend, and they would not do it. They said that it's on a first come first serve basis. We had 28 total rooms booked for our wedding party, friends and family. The rooms were scattered around the hotel. The biggest problem was that everyone paid a different price when we were told everyone would be paying the same price. This was not noticed until after our stay. Pay attention to this detail if you plan on booking a block of rooms together.
Exceptional Stay
ByTrossIf
octobre 15, 2014
Although i recommend that this hotel have a limited complimentary breakfast , our stay there was great. The pool, hot tub and fitness room was a great addition for us as well. The fact that there is a great venue to eat as well help us enjoy our stay even more.
Dave
Prospect, CT
Easy process for great weekend
ByLinda SS
octobre 15, 2014
We reserved several rooms for my Daughter's Wedding at the Granite Rose nearby and we were very pleased with the accommodations. We often stay at Holliday Inns and are always satisfied.
My stay
ByA2N2N3E4
octobre 12, 2014
I lived in Salem when I was growing up. I have been away for a number of years and I decided to come back for a nostalgia trip.
I am so happy I did. I saw a number of my long ago friends, I shopped tax free and I stayed in a comfortable hotel. The location was perfect and I enjoyed every minute. I am hoping to come back again next year. Thank you Holiday Inn for making my trip easy, comfortable and enjoyable. AM
awesome visit
By
octobre 10, 2014
Wonderful hotel staff; caring, polite and effeciant!
Hotel lobby is new and the full breakfast is excellent, swerved promptly with great staff... in a well designed new restaurant.