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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 133 reviews
82%
Recommend This Property

Ratings Breakdown

133reviews

  • 5 Stars
    66
  • 4 Stars
    40
  • 3 Stars
    10
  • 2 Stars
    6
  • 1 Stars
    11

Beats the Crowne Plaza

By

12 September 2019

I'm from the US. We travel to China for business for several months per year. I stayed here for 5 weeks.

Usually, we stay at Crowne Plaza. We started out at the Crowne Plaza in the City Center area (~ring 2) and moved here after 1 week in Beijing.

This hotel was better than the Crowne Plazas that we have been staying in. The management is much more attentive and appreciative that we chose to stay there. They are much more service-oriented and are more intentional about taking care of their guests.

They would go out of their way to come chat with us and help us. They knew that we were checking out in two days and they set up a wake up call, scheduled a van to take my team, and had coffees waiting on us when we were checking out (it was 4 AM). They did all of this without us even mentioning or asking for any of it.

They took time to memorize what our routines and preferences were. They knew what we ate for breakfast, lunch, and dinner and would have those meals ready, or ordered, when we would show up at the normal times.

Janet, the hotel manager, would come chat with us daily and any issues that we had in Beijing in general, she would call over the person with the most experience with that particular issue and help us solve the problems that we were having out in the city. She was really awesome and helpful.

Hands down the best service and experience that we have had in China. For reference, we have stayed at 3 Crowne Plazas and a Wyndham for comparison a total of a month each.

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Excellent Service from Filipino Staff

By

22 August 2019

It’s a great place to stay if you want to be right in town. But I can highlight the excellent service By the staff that works there.

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By

22 December 2017

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服务温馨,性价比高

By

21 October 2014

酒店离北京南站很近,似乎住店客人有不少外国旅行者。酒店整体的服务不错,设施也不错,有很高的性价比。下次旅行还会考虑这个酒店的。

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很棒的体验,感觉超值

By

20 October 2014

前台接待速度快,问候很真诚。欢迎饮料的选择比较多,明显优于智选假日。有房间升级,比较幸运。以后来京还会选择入住。

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健身设备很齐全,泳池很好

By

20 October 2014

10.1放假和老婆去住了2天,服务很好,其中健身设备很齐全,泳池很好,很满意。出门大概步行10-15分钟可以到达地铁站蒲黄榆车站,还算方便。酒店后面就有公交站

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员工服务不错

By

19 October 2014

周边环境500米内很多吃的东西 走去地铁要1公里,公交车是比较方便的选择。酒店硬件感觉一般,hi 要求不能太高。服务不错。

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服务一如既往好

By

17 October 2014

入住多次,一如既往很好,到的比较晚,前台给了房间升级,
建议北方天冷,尽快提供暖风。此次酒店给提供了电暖气,感觉基本够用

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北京中成天坛假日酒店

By

17 October 2014

枕头舒适,服务快速 枕头容易让人入睡,前台办理入住和退房的手续很快,早餐提供的比较丰富,风景也好,非常满意。

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Small room

By

15 October 2014

I was upgraded to deluxe room, but the room was quite small. Everything is average, nothing special. The location is not very good.

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超好服务的酒店

By

13 October 2014

platinumelite

酒店的服务是超一流的,入住期间让客户真有一种宾至如归的感觉。客房干净整洁,设施设备也都不错。酒店整体环境非常好,出行也非常方便,附近有地铁5号线,酒店位置靠近二环,距离天坛公园非常近。

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很舒适的入住体验

By

13 October 2014

房间挺宽敞,很干净也很整洁,床铺枕头都挺合适的,整体感觉很舒适。出行的话,还算方便了。酒店附近的餐馆多,吃东西性价比不错。晚上睡觉挺安静的。总体来说,算是一次很舒适的入住体验。

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