Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.2

based on 40 reviews
90%
Recommend This Property

Ratings Breakdown

40reviews

  • 5 Stars
    21
  • 4 Stars
    13
  • 3 Stars
  • 2 Stars
    3
  • 1 Stars
    3

Comments

By

09 October 2014

club

this hotel is good place and confortável , without comments.

Read More
Read Less

Mi hotel en Fortaleza

By

16 September 2014

club

Siempre que voy a este hotel decido que voy a volver. El personal es muy atento y recuerdan cada cosa que te hace sentir una estancia mejor. La localización es muy buena y las instalaciones recién reformadas. De lo mejor de Fortaleza.

Read More
Read Less

Family visit

By

03 August 2014

platinumelite

The best hotel in Fortaleza,
Upon check-in with the family, we were informed of the national law regarding child identification proving relationship to the adult guests. Great assistance was given by Amanda who gave us a copy of the federal law, access to the internet, and patient attention. She was very kind but held firm on the requirement. Thank you Amanda.
The children have a play area by the pool that is air conditioned and in the shade during the day. The internet wi-fi at the playground is excellent, we ran two iPads on the free signal.
At night we had a pizza from the restaurant OCapo that had the traditional oven.
We always loved to visit this hotel as a couple because of the location to Fortaleza night life; and now we enjoy it even more with the kids.

Posted byHotelStaff
12 August 2014
Dear Guest! Thank you very much for bringing you impressions of Holiday Inn Fortaleza to us. We are very glad that our receptionist Amanda gave you the assistance needed during you check in, we gave her a recognition card for her attitude, thank you for bringing it to us. Our goal is always provide a high quality service to our guests and comments like yours make us to have a great sense of achievement. We hope we can serve you again in your next visit to Fortaleza. Best Regards
Read More
Read Less

Excellent Location

By

15 July 2014

We recently stayed at this hotel during the World Cup 2014 and enjoyed everything about this trip. The location is just perfect, it is in front of the beach with beatiful ocean view and very close to restaurants and shops. The staff was amazing and almost all spoke english and spanish. We abosolutely loved our stay and hope to be back to Holiday Inn Fortaleza soon!!

Posted byHotelStaff
22 July 2014
Dear Guest, The Holiday Inn Fortaleza's main objective is to provide an excellent experience to their customers and comments like your make us feel very proud! Thank you for taking the time to review our property. It's nice to hear that you liked our location and our staff service. We are very glad that you loved to stay with us! Please let us know the next time you come to Fortaleza. Best Regards, Holiday Inn Fortaleza
Read More
Read Less

Excelente ubicación y vistas

By

13 July 2014

Un muy lindo HI con vistas al mar. El único problema es que no aceptan dos niños en la habitación de sus padres como en otros HI del mundo.

Posted byHotelStaff
22 July 2014
Estimado Huésped! Agradecemos especialmente su preferencia así como los comentarios sobre su estadía en Holiday Inn Fortaleza. Nos alegra mucho que la vista al mar haya sido de su agrado. Informamos que nuestras habitaciones pueden recibir al maximo 3 adultos y un niño. Esperamos poder recibirlo nuevamente en su próxima visita a Fortaleza! Cordialmente, Holiday Inn Fortaleza
Read More
Read Less

good location

By

08 July 2014

good location but not up to IHG standards. SERIOUSLY!! THIS SATISFACTION SURVEYS HAVE TO BE SHORTER!!! i WANT TO PROVIDE FEEDBACK BUT IT IS A 20 MINUTE SURVEY!

Posted byHotelStaff
11 July 2014
Dear Guest, The Holiday Inn Fortaleza's main objective is to provide an excellent experience to their customers. Thank you for bringing your comments to our knowledge and help us, so we can improve our services. Thank you again for choosing Holiday Inn Fortaleza and we hope to serve you for the next opportunity! Sincerely, Holiday Inn Fortaleza
Read More
Read Less

Hidden Charges

By

05 July 2014

They list one price online and then hit you up with fees once you book. For that kind of money, this hotel is not worth it.

Posted byHotelStaff
11 July 2014
Dear Guest! Thank you for bringing your comments to us. We are sorry for any incovenience caused, our IHG team is taking care of any issues during the reservation process, thank you for letting us know. Please feel welcome to give us more informatios about it. Best Regards, Holiday Inn Fortaleza
Read More
Read Less

Excelente vista al mar y muy buena ubicacion en Fortaleza

By

05 July 2014

Una excelente ubicación en la Playa de Iracema, cerca de toda la movida de la ciudad y del centro, en uno de los lugares mas seguros de Fortaleza y con todos los servicios cerca. La vista al mar es insuperable y todos los servicios del hotel fueron muy útiles, destaco el área de juegos para niños y la sala para preparar necesidades alimenticias de bebes

Posted byHotelStaff
22 July 2014
Estimado Huésped! Agradecemos especialmente su preferencia así como los comentarios sobre su estadía en Holiday Inn Fortaleza. Nos alegra mucho que la ubicación haya sido de su agrado y conveniencia y que haya disfrutado la cercanía a los principales puntos turísticos de la ciudad. Esperamos poder recibirlo nuevamente en su próxima visita a Fortaleza! Cordialmente, Holiday Inn Fortaleza
Read More
Read Less

The supportive staff

By

01 July 2014

i was there for the world cup and did not knew a single word of portugese. The staff there were extremely helpful in guiding me to places. such frendliness i have never seen in any hotel across the globe.

Posted byHotelStaff
03 July 2014
Dear Guest, Thank you for taking your time to post a review about your stay. Our goal is to always provide high quality accommodation and services, and your comments are very important to us. We are very proud to know that you enjoyed our facilities and that our staff took great care of every detail to enable a special experience. Once again thank you for choosing Holiday Inn Fortaleza Best Regards, Holiday Inn Fortaleza
Read More
Read Less

We Will Return to Fortaleza and To This Particular Holiday Inn

By

26 June 2014

platinumelite

Despite all the chaos going around Fortaleza because of the Wold Cup, we really enjoyed our stay at the Holiday Inn in Fortaleza.

From check-in to check-out, staff was friendly and willing to help and provide recommendations for restaurants and things to do around Fortaleza. Bell staff was quick to notice when someone needed assistance with luggage or hailing a taxi.

Location is a bit far from the airport about 40 minutes away, but the beach is just across the street and there are plenty of good places to eat within a short walking distance. We were right in front of the FIFA Fan Fest (only applies during World Cup).

The room was comfortable and clean. The darkening curtain did a good job keeping sunlight out of the room (perfect after a World Cup game hangover). The furniture was nothing of note, but after a long day, the bed was a very comfortable and welcome respite.

The hotels offers a buffet style breakfast. It includes a great selection of fresh fruit, various local dishes, and omelets. There was plenty of seating even though the hotel was full.

We also enjoyed the swimming pool and steam room. This is was our first experience with a steam room located in an outside area - It is located next to the pool covered by only glass. It gets quit steamy. While we didn't use the gym, it does seem to be a little outdated and small.

Last, but not least. Our platinum status with IHG was recognized and we feel like the hotel actually care. Unlike other properties we have stayed before that could care less - see my review of Holiday Inn Sao Paulo Parque Anhembi during same trip.

My only minor issue was trying to connect to the internet using multiple devices. We didn't have an issue getting the first device to work, but we couldn't get the second and third phone/iPad to work. We had to ask for help with the front desk in order to get our devices set up.

Overall, our stay at the Holiday Inn Fortaleza was a great one, and we would stay there again - hopefully next year. The location can’t be beat and service was definitely top notch.

Posted byHotelStaff
03 July 2014
Dear Guest, Thank you for sharing your great comments about our hotel. It is a pleasure to know our guests enjoy staying with us. We feel very happy that you felt well accommodated and that our hospitable staff provides a special care with all the details during your stay. Thank you for letting us know! Our goal is to always provide high quality accommodation and services, and your comments are very important to us, thank you for the comments about the internet, our IT department is taking care of it. Thank you again for providing valuable feedback on your recent stay at Holiday Inn Fortaleza. Kindest regards, Holiday Inn Fortaleza
Read More
Read Less

Option in Fortaleza

By

25 April 2014

The hotel is located in Iracema, short distance to turistic areas, shops and restaurants. The room was very big and confortable. The breakfast was nice, with many local options (tapioca, for example), but no fresh fruit juices.

Posted byHotelStaff
03 May 2014
Dear Guest! Thank you very much for bringing your comments to our knowledge. The Holiday Inn Fortaleza's main objective is to provide an excellent experience to their customers, and your comments are very important to us. Thank you again and we hope to serve you for the next opportunity! Sincerely, Holiday Inn Fortaleza
Read More
Read Less

great location near beach

By

22 April 2014

club

We were so glad that there was always someone at the front desk who spoke English! We really enjoyed our 4 nights there. The breakfast has a great selection of good food. The valet service was so convenient. We never had a long wait for our car to be brought around.
Short walk to the beach. We loved our balcony facing the beach!

Posted byHotelStaff
03 May 2014
Dear Guest, Thank you for bringing your impressions to us. We are very glad you had a great experience at Holiday Inn Fortaleza. Our goal is to always provide high quality accommodation and services, and your comments are very important to us. Once again thank you for choosing Holiday Inn Fortaleza Best Regards, Holiday Inn Fortaleza
Read More
Read Less