 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
71%
Recommend This Property
Overall Experience 3.4
71%
Recommend This Property
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Open Gallery
Excelentes empleados de Recepcion
ByAndres 037
30 September 2014
La Recepcionista Srta. Jayne y el Supervisor Sr. Alan fueron quienes marcaron la diferencia durante mi estadia en el Hotel Intercontinental Parque Anhembi.
Valuable Stay in Sao Paulo
By
28 August 2014
Service and breakfast of Holiday Inn in Sao Paul is very good, and I like the foods and beverage in the restaurant during my business trip on Aug14-2014. But the only one thing, I want to complain that the window could not be opened. Anyway, I would like to recomend this hotel for you if you plan to have a turism or business in Sao Paulo of Brazil.
前台服务及早餐尚需加强
By
23 August 2014
前台服务尚需加强，前台有位亚裔女士的服务态度生硬，给客户带来不便。有待加强。早餐种类基本没有变化，希望能增加一些变化。
Good business hotel in Sao Paulo
ByDani1970
20 August 2014
Good hotel for business stay in Sao Paulo. Clean, good breakfast. Friendly but sometimes slow service from staff. Would stay again though.
Lack of heat in room made stay uncomfortable
ByLarry98456
01 August 2014
I stay at hotels about 100 nights a year, but I never stayed at one that did not have heat in the room. It made for a miserable few nights and I would not return again to this Holiday Inn. The great food did not make up for the cold nights. I had to run the hot water in the shower just to get by. I chose not to use the extra "dirty" comforter I found hidden in the storage box at the end of the bed.
GattoGatto
ByGattoGatto
24 July 2014
Caotic atmosphere. Bad reception service at check-in and check-out. Absurd not to permit room to room calls as a guest of the Hotel. This is made possible only thru reception and you are not allowed to know roolm numbers. I had to coordinate a group of 10 people and waisted a lot of time trying to get in touch with them. In various occasions reception transferred the call to wrong rooms and said Holiday Inn does not permit to give room number of guests even if you are hosted in the Hotel. Location is far away from city and you depend on taxi service all day long. Generally the Hotel is not what you may expect for price of rooms, food and beverages.
Good location but uncomftable hotel in general
ByJoto71
24 July 2014
The service was unfortunately ver poor compared to other Holiday Inn hotels. Non-reactive; non-organised andnot really friendly. Old Gym with non-functionning Sauna isnot a hit; Room ok but not really new; all in all I ill NOT recommend this hotel at all.
Best regards,
Big dissapointment with Customer Service
ByJuan Carlos 10001
18 July 2014
Overall, the hotel was OK, according to Holiday Inn standards. People in charge of Customer Service just chose to IGNORE my requests of information about the charges during my stay.
I’m a IHG member and I never had to wait this long (it’s more than 2 week now) for any request I’ve had in the past.
I feel very disappointed with Customer Service for the lack of response of several emails and phone calls that I've done requesting information about the charges during my stay.
I use IHG hotels a lot for business, this is not the first time, after this I'm seriously considering to switch.
Thanks.
Great service
ByAviH
10 July 2014
The room was clean, has wide safe, free wifi in the room,three towels in the bathroom, great view from the window, I was at floor #4.
Great desk service, speaking english, I have used the sauna on 6:00 am.
Overall great hotel.
Avi
Good place to stay and friendly staff
ByRegualar traveller
02 July 2014
Enjoyed our stay. Staff friendly and helpful. Rooms clean and bright.
One of the better Holiday Inns
ByCoos
02 July 2014
Overall, this is quite a nice hotel. Good breakfast buffet and comfortable room. The only negative thing I have to say is that we were there 2 nights and our room was never cleaned. Not sure why.
clean but poor service
Byuktraveller2014
01 July 2014
Hotel looks good, clean rooms and communial areas. Despite being a gold and elite member we felt we got poor service from the staff who did not deal quickly or adequately with issues that arose. Breakfast although huge variety was poor quality and badly serviced, despite the number of staff milling around.