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Esperienza complessiva 3,8
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No hot water in morning!
ByGrandma08
dicembre 21, 2021
Very disappointed to pay 200$ for 1 night and can’t take a shower in the morning because there was no hot water…ICE COLD! The pool water was cold and even the air in the pool area was cold! Poor little kids could t even enjoy the pool! This Holiday Inn needs to step it up!!
Perfect example of bait and switch
ByTizzray
agosto 23, 2021
I would give this hotel a less than poor rating if I could. The photos advertised were NOTHING like what it actually was. The hotel was extremely dirty. The floors and carpets are very stained and tattered. The hallways and elevators have a very musty smell. The door we went into was flooded with water and an employee was just moving around filthy water. We came back later and it was still soaked with dirty water. He just left it. The AC in the pool are is broken. It is so hot in there that it isn't even comfortable to be swimming. There were several gobs of hair around the pool deck. After telling a staff member about it, it took them over an hour to get someone to clean it up. The floors in our room felt damp. There were dirty hair filled towels left in our bathroom. Half of the lights didn't work. When my husband plugged his CPAP machine in there was a loud pop and it fried the machine. There is clearly an electrical issue as the elevators didn't want to work well and we almost got stuck a few times as the doors only opened part way. The breakfast buffet wasn't more than a generic free continental breakfast at most places, the food was beyond bland and they charged $11.95 PER adult! Outrageous. After staying 1 night we decided to give up the money we paid for the 2nd night and drive our family 4 hours home at night. It was that bad. The front desk was less than helpful and didn't want to hear why we were leaving early. My husband urged them to have the electrical looked at since faulty electrical can kill people. They were just making excuses. They should have given us our money back for our entire stay. After all, we now have to pay $1000 for a new CPAP machine that has worked just fine before we got there. Plenty of other hotels in the area for around the same price. Do not waste your money here.
Overall
ByRev900
luglio 19, 2021
One server in the bar was rood the entire weekend and told him so much at the end of my stay. Halls smelled so bad down by my room. Air-conditioning was out in the pool area so felt like a sauna. The bathroom in my room was not vlean had hair in my shower and a moldy shower curtain. Not a hotel i will stay at again or ever hold an event at. They were not prepared properly for food. Restaurant closed early and could only order in bar I'd have kids can not eat at a sit down to eat and have to eat in lobby, room or go out to eat. Not family friendly that way.
Not up to our normal experience
ByTNJustin
settembre 15, 2020
I took my family for a weekend trip, late birthday for our eldest and first out of town trip for our nine month old. After checking in, the crib we requested was in the room as promised and except for our little one fussing as it wasn't her crib, we were pleased with the crib and that it was in the room. The downside, the pool heater was broken the entire time we were there, so water was too cold for our smallest and our older girls weren't super thrilled with it either. We found that out the Saturday morning we were there and went to the pool again in the late afternoon hoping it was fixed, it wasn't. So we ended our trip one night earlier than planned.
Clean room, friendly staff
ByKduck1
novembre 18, 2019
Our experience was very good, except for the fact that the pool was extremely cold. It was pretty uncomfortable for us and our grandchildren. That part of our stay was very disappointing.
I'm not CRAIG FLEISCHMANN
ByVal Vashon
luglio 31, 2019
Management's response to my review just makes them look silly. While I am Val from Seattle, I am most definitely not CRAIG FLEISCHMANN. Ha ha ha! How's that for a personalized reply? Fail.
Electronic Reciept
ByScott154K
maggio 28, 2019
it would be really nice if this IHG Hotel would be
E-Receipt Enabled
both to use with Concure expense app and
the IHG rewards app to get a receipt without calling in to hotel.
thanks
Scott Kersten
Excellent hotel
ByTodd1605
ottobre 21, 2014
This is an excellent hotel! Was here for a business meeting and was very pleased with everything. Front desk staff was very friendly and helpful, recognized me as a rewards member and looked up my number so I would be sure to get my points. Housekeeping staff gave me a very friendly good morning in the hallway. The food we had for our meeting was delicious!! Especially the caramel rolls and pastries! Yum! Room was clean, modern and quiet! Liked the pillow choice also.
Exceeded expectations - top notch staff
By
ottobre 20, 2014
The room was clean, pleasant and welcoming. The staff was available and very helpful in all aspects of my stay. I would definitely stay in this hotel again. Thank you for a super experience!
Pool and play land area
Bychas144
ottobre 17, 2014
There should be a time on the area of the pool, like 10AM to 10PM so other customers can enjoy there stay too.
Decent Stay
Bysampsonit
ottobre 17, 2014
Had a decent stay the the Fargo Holiday Inn. Guest room was clean and quiet if a bit small, and the bed was comfortable.
Great stay and facility- not so good checkin
ByTeammaker
ottobre 16, 2014
When trying to check in after 4pm, was told room was not cleaned yet. Asked if no rooms with king bed were ready and told no. Asked what area of hotel we would be in so I could park vehicle. Was told don't know until checking in and room number would be chosen then. Parked vehicle, sat in front lobby near desk and waited 25-30 minutes. Went up to desk and asked a different person about our room. She asked if we needed to be in the specific room attached to our reservation. I said no and was told no room number would be given until check in. She said we have another room with a king bed ready and was able to check in. Didn't appreciate the run around by first person, who saw us sitting there waiting and didn't bother to tell us there was a room ready. Just a bad experience when we were in a hurry to get to a dinner event. All other parts of stay were excellent and property was excellent.