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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
87%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.1

ข้อมูลจาก 119 การแสดงความเห็น
87%
แนะนำโรงแรมนี้

Ratings Breakdown

119การแสดงความเห็น

  • 5 ดาว
    63
  • 4 ดาว
    27
  • 3 ดาว
    15
  • 2 ดาว
    8
  • 1 ดาว
    6

Zero stars

By

กันยายน 09, 2562

I would give this hotel zero stars if it was possible. From the time we arrived to the time we checked out, mostly every employee I spoke to or dealt with was rude or just didn't care. We stayed here since a family wedding we attended was near by. We were originally put in the farthest possible room from everyone else that was attending the wedding. The first time I called to ask for a closer room I was told everything room was already reserved. The second call (from my wife) we were told they only had a room with two double beds. And on the third call, they magically found a room next to all the other family members staying here for the wedding. While I was getting ready for the wedding I dropped a glass cologne bottle on the floor. Glass shattered everywhere. I called the front desk (at 5pm) to let them know that I had dropped something and there was broken glass on the floor. I apologized since it was my fault and asked for it to be cleaned up while we were at the wedding. They happily said of course and off we went to the wedding. Fast forward to almost 1am, arriving at the hotel exhausted and only wanting to sleep. We opened our door to the cologne fragrance filled room (my bad on that) only to look down and see the broken glass STILL all over the floor. I walked down to the front desk to a representative who gave me blank stares. He was now the only one on duty and after a few minutes brought up a dust pan. A DUST PAN? So he handed it to me and then at 1:30am, I started to sweep up the broken glass shards. Well dust pans ready don't work so well so anytime my wife or I wanted to move around the room (or use the bathroom) we had to wear shoes. The next morning at checkout I asked to speak with a manager and was told he wouldn't be in until later that day but they took my information and he would call me. The day goes on and no call. I called back the next two days to speak with him and again he's not available and would call me back. It's now one week later and still no call. Use your best judgement before booking a stay at this hotel.

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clean, comfortable rooms

By

ตุลาคม 19, 2557

Great hotel staff. Kind and courteous front staff especially Jerome and Sam. Comfortable, clean rooms. Needs improvement in work-out room.

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Beautiful hotel

By

ตุลาคม 19, 2557

club

This Holiday Inn is one of the better ones I have stayed in. It was clean and well kept. Staff was pleasant. We had a breakfast in the morning that was fantastic.

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Overnight business trip

By

ตุลาคม 19, 2557

club

This hotel has 2 floors and no elevator. Upon check-in, I was given a room on the first floor. I asked the girl if I could have a room on the 2nd floor. Even though there were rooms available, my request was not granted. If I were in a wheelchair and I was assigned a 2nd floor room, would I be able to request the first floor? I could ask but I can't say if they would honor my request or not. It seems that whatever room you are assigned, you are stuck with it. Except for my poor check-in experience, the hotel is comfortable and clean. Not sure if I would personally use this location again in the future though.

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Only one negative.

By

ตุลาคม 17, 2557

platinumelite

As a Platinum Elite Member, with over 400,000 Priority Club Points, I should have been offered a "welcome", or bonus points, which is typical in most HI properties. This was my ONLY complaint, otherwise, the place was GREAT!

โพสต์โดยHotelStaff
ตุลาคม 20, 2557
As a Platinum member, you certainly should have been made that offer! I'm sorry that was mised during your check in, and will make sure the points get added to your account. I am very happy that everything else was good. We will see you next time! Melody Lloyd General Manager
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Good price, great comfort

By

ตุลาคม 14, 2557

club

During a challenging visit with family, the Holiday Inn was a great place to settle. Have a 3-year old and he had plenty of room to play, run down halls and help with laundry (coin-op was a nice bonus). Very comfortable king-sized bed. Needed to be near family, and this location was perfect. Mt. Kisco is also a cute town to stroll in. Great good nearby.

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Great place to stay

By

ตุลาคม 09, 2557

Room was clean, quiet and comfortable. the food was very good. No problems!

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Unfortunate circumstances for visit but pleasant stay

By

ตุลาคม 08, 2557

club

In town for funeral and staff was very accommodating getting us in to room early.

Great staff in bar that night - a bunch of us were staying over and we managed to have a good time.

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear The Colie, Thank you for taking the time to review our hotel. I hope to see you again, under better circumstances. All Me Best, Melody
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Great stay

By

ตุลาคม 08, 2557

Everyone did a great job to make us feel comfortable and welcome. The lobby was cheerful and we had a wonderful H.S. reunion in the restaurant.

โพสต์โดยHotelStaff
ตุลาคม 14, 2557
Dear beaner1946, Thank you for choosing Holiday Inn Mt. Kisco as the meeting place for your reunion. Hope to be a part of it in future years, as well! Melody Lloyd General Manager
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comfortable bed and service was great

By

ตุลาคม 07, 2557

Have nothing to say bad about our stay.
It was perfect in every way

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CONFORTABLE BED POLITE STAFF

By

ตุลาคม 07, 2557

STAFF WENT OUT OF THERE WAY TO ACCOMMODATE GUESTS

ROOM WAS VERY CLEAN

BEDS WERE CONFORTABLE

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Nice place in Mt Kisco

By

ตุลาคม 07, 2557

This is a nice comfortable space to stay if you are in the area. The internet is excellent and the staff is friendly.

โพสต์โดยHotelStaff
ตุลาคม 09, 2557
Dear hgjh, Thank you for taking the time to review our hotel. I am glad that we could provide you with a comfortable place to stay while you were here. All My Best, Melody Lloyd General Manager Holiday Inn Mt Kisco
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