ระยะการใช้งานของคุณจะหมดอายุในอีก 5นาที0วินาทีเนื่องจากไม่มีการใช้งาน อยู่ในระบบ
ระยะการใช้งานของคุณหมดอายุ กรุณาลงชื่อเข้าใช้โปรไ ฟล์ของคุณ
ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
70%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

3.8

ข้อมูลจาก 24 การแสดงความเห็น
70%
แนะนำโรงแรมนี้

Ratings Breakdown

24การแสดงความเห็น

  • 5 ดาว
    12
  • 4 ดาว
    3
  • 3 ดาว
    4
  • 2 ดาว
    3
  • 1 ดาว
    2

Hotel was comfortable. Bad location.

By

กรกฎาคม 20, 2565

The hotel rooms were comfortable and the staff was great. My problem with this hotel is that directly outside the front doors, still on hotel property seemed to be a safe haven for drug addicts and sex workers. I have been loyal to ihg for a long time and always know their hotels to be very safe and clean however if you are traveling with children like I was there is a lot of crime going on directly outside of the hotel. In fact the NYPD has set up a mobile base 100 feet from the front entrance because there was so much crime in this area. Also there is no restaurant on site anymore as advertised.

อ่านเพิ่ม
อ่านน้อยลง

Great location!!!

By

กรกฎาคม 04, 2565

This hotel was a great location for the attractions we wanted to see! Rooms were smaller, because it is in the city. You have to wait for the elevator because it is such a large hotel.

อ่านเพิ่ม
อ่านน้อยลง

Wouldn’t recommend

By

กรกฎาคม 01, 2565

club

The pictures are deceiving. Police bus sits in front with homeless people on the benches begging. For the price I would look elsewhere. Manager says private park in front . Rooms are so small, ac barely works. No amenities.

อ่านเพิ่ม
อ่านน้อยลง

Worst stay ever!!! Run

By

มิถุนายน 30, 2565

platinumelite

Staff needs to be retrained on what “hospitality” stands for. Completely rude on even simple questions. Do not promise something in the morning and change the decision in the evening. Same thing very next day on room type. Outside looks like I am entering homeless shelter. Great location tho.

No recognition of any kind. Straight hand you the keys and you figure out the rest. Doesn’t have decency to stand while addressing guest.

อ่านเพิ่ม
อ่านน้อยลง

Excellent Location

By

มิถุนายน 28, 2565

club

Liked this hotel specially the location is the best, next and close to time square, Empire State, restaurants and grocery stores. Whenever I come to NY I will definitely choose this hotel.

อ่านเพิ่ม
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Front Desk

By

มิถุนายน 22, 2565

club

Customer service is poor- on the first day we checked in to the room found some hair in the toilet cover, coffee tray and in the bed,the pillow has an old stained- they just cover it with pillow protector-requested housekeeping on the third day of our stay but it wasn’t done- I have to made my own bed . Just disappointed but I don’t want to ruined our family vacation and the 4 nights of our stay was paid by our friends as a gift because it’s my son’s birthday. But for the amount of points we paid I don’t feel satisfied with my stay in this hotel knowing that this is one of the IHG hotel- as I have known IHG has a high standard with regards of cleanliness and customer service but not this hotel.
Very poor service!!!!
Need more customer service training.

อ่านเพิ่ม
อ่านน้อยลง

Awful place

By

มิถุนายน 19, 2565

platinumelite

Noisy, surrounded by homeless people, rooms are old and small, no mirrors. No room update for platinum member, no restaurant inside, high price for one of the worse hotels I ever visited

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Outdoor sitting area

By

มิถุนายน 14, 2565

platinumelite

Location was really nice but there are so many homeless people outside the hotel’s “little park” or sitting area. Some of them are doing weed, laying down on benches and some even doing drugs in open daylight.

อ่านเพิ่ม
อ่านน้อยลง

Great location

By

มิถุนายน 10, 2565

platinumelite

The biggest issue I faced was the waiting time for elevator. There are only two elevators and I think they aren’t sufficient for so many floors. Other thank that, the location, promptness of the staffs to support, room quality, bed comfort were great!

อ่านเพิ่ม
อ่านน้อยลง

Very kind and accommodating staff

By

พฤษภาคม 30, 2565

platinumelite

The hotel is great and the staff is amazing. They were really accommodating and kind to us even though we got there late at night and asked for a room change and stuff like that.
Also the location is just the best! Will stay there my next visit to nyc

อ่านเพิ่ม
อ่านน้อยลง

Very good experience

By

พฤษภาคม 24, 2565

platinumelite

Excellent location and nearby the attractions and restaurants. Very close to Times Square.

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Third Time Staying here

By

เมษายน 10, 2565

The past three times we have visited NYC we have stayed at this Holiday Inn due to its proximity to Times Square, Broadway, Rockefeller Center and Central Park. We have enjoyed our stay each time. The hotel did seem busier than usual though during our stay, especially with what appeared to the staff of an entire airline staying at the hotel and congregating in the small lobby each morning around 9am. The hotel staff did their best to make sure the airline staff did not block the walk way to the front doors.
The only issue we had was we were told there would be no housekeeping of our room during our three days there. We were fine with that when the staff told us to just call down to the front desk to ask for anything we needed. We called down for toilet paper at the end of our first day and were told some would be brought up. Unfortunately none was ever brought up. Fortunately we did not run out but it was frustrating they did not bring any up to us. On the flip side when we asked for additional towels the housekeeping staff actually showed us where extra towels were on our floor so we could get more towels when ever we needed. That was very helpful.
We would definitely stay here again if we visit NYC in teh future.

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