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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
75%
推薦此物業

整體經驗

4

根據 158 評論
75%
推薦此物業

Ratings Breakdown

158評論

  • 5 星級
    85
  • 4 星級
    29
  • 3 星級
    9
  • 2 星級
    23
  • 1 星級
    12

fabulous bed and great staff

By

10月 20, 2014

club

warm friendly staff who were also continually asking if they could help me with anything. Very clean and comfortable lobby areas and room

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Comfortable bed and great service.

By

10月 20, 2014

platinumelite

Always have a good stay in Bolingbrook hotel. The staff is friendly and always smiling.

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Clean and Convenient

By

10月 17, 2014

platinumelite

The front desk could not have been more courteous. I was with my two young boys (3.5

發表者為HotelStaff
10月 21, 2014
Dear BbyDoc, Thank you for your recent review. Nothing makes the staff more proud than to see positive comments like the one you posted. Thank you for taking the time to write a review.
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Aged, Dated

By

10月 17, 2014

platinumelite

peeling wallpaper, bad need of paint, generally worn out and dated in design. dirty carpeting, Poor lighting in room for working. Food offering was below average as was the food itself. the only reason to stay here is because of location and at these prices, it is not a value.

發表者為HotelStaff
10月 21, 2014
Dear SH Uncle B, I am very sorry to see that you did not view the hotel favorabley. I would like the opportunity to speak to you personally regarding your stay. Please email me with the best time to reach you. My email address is lryan@bolingbrookholidayinn.com. Thanks.
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Courteous Staff - clean facilities

By

10月 16, 2014

club

This hotel met all of my expectations. I do tend to prefer Holiday Inn (Suites or Express) over other options because I like knowing that I'm going to get a consistently high-quality experience. No complaints from me!

發表者為HotelStaff
10月 21, 2014
Dear Garfcadet, Consistency, quality, and a memorable stay is what you will always walk away with during a stay at the Bolingbrook Holiday Inn. I am glad you enjoyed your stay with us and I will share your comments with the entire staff.
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Comfortable Hotel

By

10月 16, 2014

Friendly staff and very clean hotel. Beds were comfortable,and the ammenities were perfect.

發表者為HotelStaff
10月 21, 2014
Dear Fine Lake, Thank you for your recent stay with us. Our staff is hands down the best staff in the area. Everyone strives to create a memorable stay for the guests. When we succeed, we celebrate, when we fail, we look for ways to improve. We look forward to seeing you again soon.
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Recent Stay was not good

By

10月 15, 2014

platinumelite

I had stayed at this site before. This time the experience was not as good. As far as the room went it was okay, except the heat light in the shower area did not work and it was dark taking a shower without it. The service in the resteraunt was not good and when our food came it was a litte cold.
The last headache was I asked for a 5:00 am wake up call. My call came in at 5:25 AM. My fellow travelers had to wait while I rushed to get ready.
I hope they will correct these issues. I will likely try to find another IHG hotel in the area.

發表者為HotelStaff
10月 18, 2014
Dear JB12, While we strive to make every stay an exceptional one, sometimes we fall short. This is one of those times. I am very sorry we failed to meet your expectations. I will share your comments with the entire management team and we will come up with a solution and this will never happen again. Thank you for bringing this to our attention.
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Great Hotel

By

10月 14, 2014

club

My stay at the Holiday Inn was very relaxing. The staff was friendly. The only thing missing was a breakfast option for those of us who had to be at work by 6.

發表者為HotelStaff
10月 16, 2014
Dear Anonymous, Thank you for your recent review. Our staff will be very excited to see your kind comments. They go above and beyond to treat everyone like a valued customer and old friend. As for breakfast, we open up at 6AM during the week. During your next stay, please let us know of any special requests you may have. We could always make you a small bag of breakfast goodies the evening before.
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The Staff are Great

By

10月 14, 2014

club

All of the staff do a very good job but most of the front desk staff are great.

發表者為HotelStaff
10月 16, 2014
Dear Brian D12, I have shared your comments with the Front Desk Staff and they are very grateful for the recognition. Thank you for your patronage and we look forward to seeing you again soon.
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Restaraunt wait stay was excellent

By

10月 11, 2014

The level of friendliness and attentiveness of the restaraunt wait staff was exceptional.

The cost of alcoholic beverages in the bar were excessive.

發表者為HotelStaff
10月 17, 2014
Dear gysgt125, Thank you for your review. Many guest do not realize the Holiday Inn is a full service hotel. We offer a full menu for breakfast and dinner and room service until 9:30P. We look forward to serving you again soon.
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Nice Hotel

By

10月 11, 2014

club

Very nice hotel. I enjoyed my stay. Very close to work and there is so much to do in this area. The rooms were quiet, the staff was friendly. I will be back next time I'm in the area.

發表者為HotelStaff
10月 17, 2014
Dear tigerprincess, The hotel is located steps away from interstate 55 and only a 20 minute drive into Chicago. We are also only a 15 minute drive from the Joliet area. Thank you for your patronage.
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Clean

By

10月 08, 2014

I would stay @ this hotel again! Very friendly staff.

發表者為HotelStaff
10月 17, 2014
Dear motorcycleadventureer, We pride ourselves on good customer service and clean rooms.We are a full service property and also offer an indoor pool and spa. Thanks for staying with us. We hope to see you again soon.
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