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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
86%
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整體經驗

4.2

根據 135 評論
86%
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Ratings Breakdown

135評論

  • 5 星級
    72
  • 4 星級
    32
  • 3 星級
    18
  • 2 星級
    8
  • 1 星級
    5

Enjoyable stay

By

6月 18, 2022

platinumelite

The only issue I had was had to ask several times for enough towels for our family. There was 5 of us and they only gave me 3 times every time I asked even after telling staff I had 5 people in the room. Also we ran out of conditioner on the first day and body wash after we had housekeeping. Micheal on night audit was amazing!

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Sturdy

By

5月 24, 2022

club

The woman at the desk who checked me in was so lovely. The property was very clean.

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Comfortable Beds and Relaxing

By

5月 23, 2022

club

I will be staying here anytime I visit family back home!

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Vacation

By

6月 08, 2021

Our room was clean but the bathroom had some kind of grime in the corners. I find this amazing seeing how we are recovering from a pandemic!!! The corners of the bathroom have not been thoroughly cleaned in sometime.

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Cold room

By

4月 24, 2020

club

Stayed in an unreasonably cold room all night and the next morning. Upon checkout, I mentioned the inconvenience to the front desk and she was apologetic. She then told me she would give me some rewards points for my troubles. I felt that was a good compromise and left without issue. Well, a month and two phone calls later, I've yet to receive my rewards points. The general manager promised things would be taken care of and a lot of other blah, blah, blah.

I recommend staying somewhere else. Numerous places offer warmer rooms and actually follow up with deserved customer service.

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Some Good, Some Not So

By

9月 05, 2019

club

I've stayed at this hotel twice. Dinner was only served in the bar area and limited to 'bar fare.' The quality was average, but I found the items a bit expensive.

My biggest problem was that I was at this hotel because I was attending an event in the connected mall-type area. As a mobility impaired person, I quickly learned that the only restroom that was accessible to me was the one in my room. None of the restrooms in the public areas, including the hotel lobby and the connected mall-type facility had a stall that was accessible. I found this extremely inconvenient and was rather surprised to find this situation in an IHG hotel.

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Meh

By

10月 20, 2014

club

It was ok, if you don't expect much. I was there for work. I didn't feel I should have to pay extra for a microwave oven. Most room windows look into the hotel interior, which is cold, dark, and gloomy.

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Very accomodating - comfortable matress

By

10月 20, 2014

Very friendly - met new people - great stay
Check Inn very fast and friendly. had to check out a day early - stayed at the Holiday Inn in Harrisburg to catch flight out in early AM. Check out was not as friendly. Think there was new staff.

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Property Okay, Poor Room Service

By

10月 18, 2014

I travel frequently on business and use this brand of hotels often. While walking into this hotel, it appears nicely furnished and has a good feel, but it unfortunately goes a little downhill from there. They were having problems with the elevators, so that created issues with guests having to wait for the one working elevator. In addition, I ordered room service and they brought me a cold hamburger with the top bun missing and no silverware. Furthermore, when I received the bill for room service at checkout the next day, I had a $52 charge for my hamburger, fries and salad which, unless I tipped great for that mess, was completely wrong. So, while the hotel itself is not bad, I probably would not recommend staying here, there are better options available.

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Best experience ever... or maybe not?

By

10月 18, 2014

After having booked the highest available room category (executive level) with a rate including breakfast, we ended up in the most probably best room this Holiday Inn hast to offer. Opposite our heads, just separated by a paper thin wall, three vending machines were advertising their products (ice and drinks) with loud buzzing noises all night long. Very convenient to get an ice cold refreshing drink without having to walk a long hallway in the middle of the night.

After an excellent night full of sleep we headed to breakfast (included in the higher priced rate we booked). Can you imagine how pleasantly surprised we were that it included all essential things like bagels and waffles? We especially liked the hotels policy to up-charge for eggs, sausages and bacon. This prevents you from eating all this unhealthy fat stuff in the morning that only raises your blood cholesterol level.

Besides the breakfast we also enjoyed the fact that there was shampoo in the room, but no conditioner. We also liked that no elite welcome amenity was given.

Will we come back? Of course...... NOT.

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comfortable clean room

By

10月 16, 2014

club

room was very clean and comfortable. staff was great. restaurant service was very attentive during breakfast buffet

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Holiday Inn Morgantown PA - great place!

By

10月 15, 2014

A little tricky to get to from the eastbound turnpike but very nice place, roomy, clean and comfortable with a pleasant helpful staff.

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