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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
97%
推薦此物業

整體經驗

4.6

根據 241 評論
97%
推薦此物業

Ratings Breakdown

241評論

  • 5 星級
    163
  • 4 星級
    57
  • 3 星級
    15
  • 2 星級
    4
  • 1 星級
    2

Excellent

By

6月 21, 2022

platinumelite

Fantastic hotel and staff!
We had a lovely time at the hotel and we were looked after so well. All staff were fantastic we will definitely return!

Thank you team holiday inn carrow road

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Elton jon

By

6月 17, 2022

platinumelite

Stayed the night of Elton John concert. Everything was well organised staff very friendly

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Best place to stay in Norwich

By

10月 18, 2014

club

Highly recommend the holiday inn, especially the rooms overlooking the pitch. Every room has all you can need and all amenities close to hand and easy to access. Staff make any hotel and these are very welcoming and always pleased to help.

發表者為HotelStaff
10月 21, 2014
Hi Mickey0406, I am overjoyed to hear that you think Holiday Inn Norwich City is the best place to stay in Norwich. Thank you for your kind words and your high recommendation. The team work hard to ensure a clean and comfortable stay with excellent customer service and I was pleased to hear you thought we achieved this. Thanks again for your review and we hope to welcome you back in the near future. Hiren Varvadekar General Manager
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Great value and location

By

10月 17, 2014

A really great hotel situated perfectly just a short walk from the centre of Norwich and within easy reach on great bars and restaurants.

The hotel restaurant is great and the rooms over looking the Football pitch are fantastic. Great value parking also.

發表者為HotelStaff
10月 20, 2014
Thank you for your lovely comments bellamy2. I am very pleased to hear that you enjoyed your stay at Holiday Inn Norwich City. The pitch view rooms are excellent and indeed provides a great view of the football stadium. The hotel is only minutes walk away from the Riverside Leisure complex as well as the city centre. We hope we will see you in future. Kind Regards, Hiren Varvadekar General Manager
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good location

By

10月 16, 2014

club

Overall a pleasant stay but the sheets were scratchy. I have very sensitive skin and would have preferred alternative bed linen

發表者為HotelStaff
10月 20, 2014
Thank you for your feedback appollocat. I am very sorry to hear that you found the sheets scratchy. We have not received any comments in past in regards to the quality of our linen, however we will monitor this and if needed will look at alternatives. Thank you once again for your feedback and hopefully we will get opportunity to welcome you back. Please feel free to contact me direct should you wish to discuss this further on 01603 751340 or hiren.varvadekar@kewgreen.co.uk. Kind Regards, Hiren Varvadekar General Manager
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Five Star

By

10月 16, 2014

club

Our first stay at a Holiday Inn, and the experience could not have been better.

I have travelled around the world on business, before I retired, and this short stay was equal to the best, and better than the most.

My wife and I were treated well, from the moment we checked in until the minute we checked out.

The bonus was the quality of the dining room food, and the lovely City of Norwich,

發表者為HotelStaff
10月 20, 2014
Dear Big Al 3, Wow – thank you so much for the 5 star review. It’s great to hear that you enjoyed your stay with us and not only you received a great service but a world class one! I hope you had time to enjoy the nearby Riverside complex which is only minutes away from the hotel. The staff will be extremely delighted with your comments.Thanks again for your review, and I hope you will stay with us again in the near future. Kind Regards, Hiren Varvadekar General Manager
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Convieniently placed hotel

By

10月 15, 2014

club

We were checked in by Gill with the minimum of fuss and directed to our room on the first floor. The room was clean and comfortable and very welcoming. We were using this Holiday Inn as a base to visit near by Delia's Restaurant. Our stay at the Norwich City Holiday Inn met our expectations and we would have no hesitation in recommending this hotel to others.

發表者為HotelStaff
10月 18, 2014
Dear Canary1902, Thank you so much for your wonderful 5 star review! The team and I are delighted that you had an excellent experience and that your needs were adequately fulfilled. We do hope to be able to welcome you back in the very near future. Kind regards Hiren Varvadekar General Manager
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My stay

By

10月 09, 2014

club

Stayed for three nights to visit family as I now live in the USA. Went to London for two days and then tried to book back into the Holiday Inn for a further two nights before I left for the US. But as there was a football match on the rates were crazy high so I stayed elsewhere. A little disappointing as I wasn't staying there just because of a football match.

發表者為HotelStaff
10月 12, 2014
Thank you so much for your review! I was delighted to read that you enjoyed your stay with us and wanted to come back before you left for USA. We do offer various rate structure to suit all requirements and I am sorry to read that you thought the rates were too high for your return visit. Please feel free to contact me direct on hiren.varvadekar@kewgreen.co.uk for your future requirement and I will make sure we offer you the best deal. I hope you had a safe and pleasant trip home. Kind Regards Hiren Varvadekar General Manager
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Great value

By

10月 09, 2014

club

Enjoyed my stay again. Staff super friendly and nothing was to much bother. Given the price, I would say this is a great choice stay when in Norwich.

發表者為HotelStaff
10月 12, 2014
Thank you so much for your 5 star review Sports Billy and for your comments about the team here at the hotel. It is always rewarding to receive positive feedback about the staff which I have since shared with them. We look forward to welcoming you back to the hotel very soon. Kind Regards, Hiren Varvadekar General Manager
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Great location

By

10月 07, 2014

club

Stayed here a few times and the service as always was friendly .

發表者為HotelStaff
10月 10, 2014
Thank you RRTT for your comments and your loyalty. Our reviews really do mean a lot to us so thank you for this. Thank you once again for your review and we hope to welcome you back in the near future. Kind Regards, Hiren Varvadekar General Manager
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Excellent staff and prompt service

By

10月 07, 2014

club

Our overall experience of Holiday Inns has always been very good and our stay in Norwich proved no exception. We did have trouble finding the hotel due to construction work nearby.

發表者為HotelStaff
10月 10, 2014
Dear Daisy79, thank you for leaving us such a lovely review. The team works hard to ensure a clean and comfortable stay with excellent customer service and I was pleased to hear you thought we achieved this. I am sorry to hear that you had slight difficulty finding the hotel and I will certainly review and monitor this going forward. Thank you once again for your feedback and we look forward to see you soon. Kind Regards, Hiren Varvadekar General Manager
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Carrow Road

By

10月 04, 2014

platinumelite

Excellent throughout and every area and all staff work to a very high stanadard. Freindly and all go out of there way to help you.
Well Done All

發表者為HotelStaff
10月 06, 2014
Thank you retro racing for your great comments, we really do appreciate the time you have taken pass your lovely feedback. It is such a pleasure to read all the hard work the team puts in is recognised. I have passed on your fantastic comments to the team, who really appreciate your feedback. Thank you for your loyalty and using Holiday Inn Norwich City. Kind Regards Hiren Varvadekar General Manager
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