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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
95%
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整體經驗

4.5

根據 313 評論
95%
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Ratings Breakdown

313評論

  • 5 星級
    200
  • 4 星級
    92
  • 3 星級
    12
  • 2 星級
    2
  • 1 星級
    7

值得信赖

By

5月 02, 2022

platinumelite

房间中规中矩,服务挺好,酒廊体验感不是特别好,客人多,服务员少,小吃基本马上就拿完,比较混乱.其他方面都还不错. 需要整改一下行政酒廊的管理和安排.

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Unhappy

By

10月 17, 2019

I am not appreciated service of hotel staffs at reception counter.
Also, I have to request them to fix about key card problem every days I stayed there.

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Worst Place on this earth to stay at

By

8月 18, 2019

no air conditioning in halls or elevators. No one would help plan activities, all they would say is go get taxi. they put the high paying customers in in the rear building away from the beach, I pay they highest for ocean view the gave me partical view, they lie, cheat , and the food, don't eat there you will get sick for sure the food so bad

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Worst Place on this earth

By

7月 29, 2019

DO NOT Stay here!

This was and is the worst hotel I have ever stayed in my whole life. I have traveled all over the world stayed at many and sleeping in my car would be better than staying at this hotel.
- They refused to help book any activities.
- I booked and paid for VIP room with full ocean view, could barely see the beach.
- There is no air conditioning in the halls or elevator, and the elevators are very slow, your ring with sweat by the time you get to your floor.
- Food is horrible, you would be better off eating out of the 7-eleven in lobby.
I am a Priority club member, and didn't receive any discount or upgrade, not even a room I paid for.

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BESTTITLE

By

12月 23, 2017

platinumelite

RATMAN
Writing guidelines

- Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full names
Writing guidelines

- Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
- Refrain from mentioning competitors or the specific cost of your stay
- Do not include any personally identifiable information, such as full names

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令人惊喜的酒店服务

By

10月 21, 2014

club

酒店的位置非常好,就在Beach Road,出门过马路就是海滩,房间里海景非常好。由于入住的是走廊尽头的拐角房,所以房间面积很大,但是无线信号非常不好。向酒店反应以后先是由Helpdesk的员工电话指导,还是无效。第二天酒店在房间里加上了无线路由,并且附上了值班经理的致歉信,还送了矿泉水和水果,客户体验非常好。下次来pattaya一定还会选择这里

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pattay

By

10月 15, 2014

platinumelite

accuracy of in room dinning orders was poor especilay after 11 pm. English of staff especially over phone is poor and needs to improve.

發表者為HotelStaff
10月 21, 2014
Dear ed-ed Thank you for choosing to stay with us at Holiday Inn Pattaya. I'm sorry to hear that you had a poor experience with regards to in-room dining after 11pm. I will make sure that this is addressed. All team members take an English test prior to employment and the level required dependent on the role they are applying for. I appreciate your feedback and will consider what we can do to increase the skill level especially over the phone. Kind regards Kate Gerits General Manager
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My best weekend

By

10月 15, 2014

club

Everything is perfect. I was treated as the queen. I really enjoy my weekend there. The room is so nice and clean. The view from the balcony is awesome. Food and drinks are great. All are excellent, especially the infinity pool, that is so fantastic. It should be 6 7 8 stars hotel, not only 5.

發表者為HotelStaff
10月 17, 2014
Dear proud Thank you for choosing to stay at Holiday Inn Pattaya. The team and I were very pleased to receive your review knowing that you had enjoyed your weekend. Its really important to the team that our guests have a great stay and even better when we receive positive feedback as confirmation we are providing a great service. We hope to see you again soon! Kind regards Kate Gerits General Manager
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Relaxing break

By

10月 14, 2014

platinumelite

Another warm welcome by check-in staff, you always feel as if your custom is appreciated at Holiday Inn Pattaya. I was there for a few days break, the hotel being away from the noisy bar areas is in great location to ensuring a relaxing stay, for sure will plan (another) return trip.

發表者為HotelStaff
10月 16, 2014
Dear Tomwain Thank you for being a loyal guest of Holiday Inn Pattaya. The team were thrilled to receive your review and pleased to know that you had a relaxing break. We hope to see you again soon! Kind regards Kate Gerits General Manager
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Out of the world experience

By

10月 13, 2014

club

The best thing was the priority chech in procedure.

The best things about this hotel are its View from the room, Breakfast, its Location, it has the coolest lobby, and last but not the least it super fantastic infinity pool. We stayed at room number 2413, from where we could thoroughly enjoy the view. The staff are extremely friendly and we highly appreciated their priority check in process. They gave us early check in upon our request.

Surely we will stay in this hotel whenever we visit in Pattaya

發表者為HotelStaff
10月 16, 2014
Dear Tahmina Thank you for taking the time to post a review after your recent stay. The team and I are so pleased that you enjoyed your stay with us including the priority check in, breakfast and importantly the service you received. We would very much like the opportunity to welcome you back next time you visit Pattaya. Kind regards Kate Gerits General Manager
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Ruhiges Hotel mitten in Pattaya

By

10月 10, 2014

Angenehmes 4 Sterne Hotel, zentral gelegen doch ruhig. Gut ausgestattete Zimmer mit Blick zum Meer und zur City. Aufmerksames Personal in allen Bereichen des Hotel und toller Swimmingpool mit Blick auf die Promenade und das Meer. Elegante und doch zweckmässige Ausstattung der Lobby. Ein gutes Hotel zum entspannen und relaxen trotzdem zentral gelegen mit gutem Anschluss an die öffentlichen Verkehrsmittel (Bahtbusse+Motorbiketaxis). Immer wieder gerne.

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Our holiday

By

10月 06, 2014

Excellent hotel, Staff impecable, room perfect, Executive lounge the best.
I recomend this hotel.
We had an excellent stay, this is a 5 star for us.

Thanks to all the staff in Holiday Inn executive.

發表者為HotelStaff
10月 09, 2014
Dear Etienne Thank you for taking the time to post a review after your stay. The team and I were pleased to read that you found our hotel and staff to be excellent and in particular that you enjoyed the Executive Club facility. We hope to see you again next time you visit Pattaya. Kind regards Kate Gerits General Manager
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