 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.2
91%
Recommend This Property
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Open Gallery
Holiday (w)Inn- Channelview
ByBlaise_78
October 20, 2014
Great hotel! Clean rooms. Easy to get to on I-10 service road. Great Bar. Food's good too!
Business Rest; as good as it gets
BySOCALSAM
October 07, 2014
I travel a lot for business and work very bizarre hours so when I'm done working I like to know that I have a comfortable and relaxing place to go when I'm done.
Holiday inn is that place, I travel all over the country, Alaska and Mexico. Holiday Inn, HIE, and Intercontinental Hotels are always there for me.
Houston east channelview
ByShanks01
September 30, 2014
Conveniently located near I-10 this hotel has complimentary breakfast and good rooms. On the downside it can be noisy because of the highway
Home away from Home
ByDJ Rogers
September 29, 2014
Friendly staff, nice hotel and nice bar.
Did I mention friendly staff
Impressed!
By
September 29, 2014
This Holiday Inn exceeded my expectations! I have not stayed at many Holiday Inns before, but now I am a Holiday Inn fan. I did not expect them to be so nice and have all the amenities that it had.
Beautiful property and Friendly staff!
ByOlson87
September 27, 2014
I stayed here for a week while training for work. We had the best breaks every day when our meeting session broke out. Chef Jerry is great and you can truly tell he is passionate about what he does because it shows through his work. The extra detail did not go un-appreciated, the food was wonderful. Rianna in Sales is an asset to your team and she is very detail oriented. I had so much fun and my room was comfy and clean. Thank you for your hospitality!
Nice place. Still new!
BySezzmi
September 22, 2014
Hotel is clean, and staff is nice. It's not really close to any shopping, or dining. Other than that, no issues. If you''re a light sleeper, you may want to ask for a room not facing the interstate. Mine faced that direction, and while I could hear the traffic, it didn't keep me up.
Great guest service
Bymaajam
September 14, 2014
Great Hotel, keep-up the good work, the staff was great and I have enjoyed my stay with this Hotel, Thank You all.
Great Stay/Wonderful Hotel Ruined By Front Desk Manager
Byredbox
September 09, 2014
I reluctantly"recommend" this property because it is a very attractive, well-designed property with a terrific bar/restaurant....and a staff to match. The one notable exception is the front desk staff.
After driving a 16-foot equipment truck from Phoenix, thought I was lucky to find this lovely hotel. Checking in changed that perception quickly. As a Platinum Elite Ambassador (extensive European travel), I was given my trail mix and a water. Asked the manager if I could swap the mix for another water as I was so dehydrated from the drive. "You are entitled to one bottle.....so, NO, you can not have two." Quite frankly, I was stunned. Stay at IHG properties almost exclusively and have never been rebuffed over something as trivial as one bottle of water.
Asked the same staff member, after a very good dinner, if I could park the truck in well-lit portico for safety and it was raining. Explained the neighborhood was a bit shady and the truck was loaded with camera gear. Again, "NO, you can NOT! That is not allowed." It WAS allowed at the other IHG hotels on the trip....AND a car sat there for hours before I asked.
Will avoid this hotel on my next trip, sadly, because of one person.
restaurant staff issue
Byjmaggio
September 08, 2014
I did not like the restaurant morning staff ... I came down for breakfast and staff d wait on my family. even though food was available staff took up t on the buffet the utensils stating that the buffet closed 3 minutes ago and they would not assist us. very Rude and not helpful..... I travel and only stay at hotels where staff is helpful to guests
Good night sleep and great staff!
ByChuck127
September 06, 2014
This hotel is very close to downtown Houston and other attractions. Adjacent to I-10 so easy to go anywhere. Excellent amenities such as indoor pool, whirlpool, and sauna. Staff is very friendly and helpful
Rude Front Desk Staff - Beautiful Property
Byredbox
September 06, 2014
Had driven a 16-foot truck from Phoenix to Houston, so was very tired and thirsty. As a Platinum Elite Ambassador, was given the courtesy bottle of water and trail mix. Asked, Ish, who checked me in if I could have another water, as I was dehydrated. "No, regulations allow you only one water". Quite frankly, I was stunned. Try to stay exclusively at IHG properties around the world, hence the Platinum Ambassador status, and have never been refused something as insignificant as a bottle of water. Learned that the other employees are not fond of this staff member due to his lack of "people skills".
The property is gorgeous....beautifully designed....with a very good restaurant and a personable/knowledgeable restaurant staff.
After a very good dinner, I asked Ish if I could move the small truck under the well-lit portico as it was loaded with expensive camera equipment and filing cabinets full of photographs. "No...that is not possible". Well, it was possible, as a courtesy, at every other IHG property on my trip.
A wonderful stay at a terrific property was ruined by one person. Will have to make this drive again shortly, but will avoid this hotel, sadly.