 Comentários dos hóspedes
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Experiência geral 4,4
92%
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Fix your facility
ByScottyj55
julho 04, 2022
Clearly this management company is just sucking all the revenue from the property and not putting any money back into it. The side entrance locks have been broken for years. Someone drove into the front of the building over a year ago it just has plywood covering it up. Do not expect to be impressed just another low budget hotel masquerading as an IHG property. They charge IHG rates but budget property conditions. Shower curtain in tatters, knock off brand soaps, paper cups for in room coffee - if they can cut corners they do.
Please return to a better bed
ByJonPr
julho 18, 2021
I’ve been staying at this Holiday Inn Express for the last 10 years but I just can’t do it anymore. For the increased cost you would think the beds would be periodically replaced with new mattresses. Apparently it has new owners that don’t want to invest in replacing the old beds. If you like rolling to the middle because of a worn out mattress, then it’s a choice you may not regret. The staff is great and the facility is clean. And I really like the location. But until they get new beds, I need to stay at different properties. JonPr
Full price, but not full experience
ByRonC69
junho 16, 2020
This hotel was not running on all cylinders at the time of my stay. From the time of check in it was clear. The dining room area was closed. TV in room wouldn't turn on and was told maintenance person doesn't work on weekends. No sheets in room for pull out sofa. Nice attendant did bring me some. Pantry not fully stocked, and told "the owner said they weren't busy enough to restock".
Breakfast in the morning consisted of a to-go sack with a banana, muffin, water, and breakfast bar, bottle of water. This is fine, but did not meet expectation.
House keeping is lacking and didn't clean room the following day, and was told that they come every other day, and should have been told that at check-in.
Considering what has been going on, I can understand some of the challenges of running a hotel at this time, but feel that the pricing of rooms should reflective of that. I would have chosen another hotel, that was less expensive.
There was one attendant working at any given time, and felt that they did a pretty good job.
Best Hotel Ever!!!
ByRichardD77
janeiro 30, 2020
I stay here often and I choose here each time because the level of service simply cannot be matched anywhere else. I could provide names, but the fact is everyone employed at this hotel strives to make my stay perfect each and every time. I have never experienced a place like this where I have never had even the slightest issue. If I did, I’m confident they would do everything they could to accommodate me. Kudos to management here as I will never stay anywhere else when I’m up that way!
Positive experience
Byduhawk
outubro 17, 2014
Considering the bad weather, this property and the staff and their responsive service made the evening more than tolerable. Would gladly return to this property if in the area again.
Good place to stay
ByJickbo
outubro 16, 2014
Great place for a small reunion. Comfortable gathering places, good breakfast.
Excellent stay at the Holiday Inn Express.
ByOzo1
outubro 15, 2014
I thoroughly enjoyed my stay at the Holiday Inn Express in Lawrence, Kansas . The rooms were superbly clean, nice comfortable pillows and bed. Staff was most cordial.
Holiday Inn Lawrence, KS
ByBernie S
outubro 15, 2014
The Holiday Inn is in close proximity to the Univ. of Kansas which is ideal for families visiting the university. It is fine facility. My only complaint is the very obvious mark-up in prices on football weekends.
Favorite Breakfast Staff
ByGranny hawk
outubro 10, 2014
We always stay at Holiday inn Express when we travel. We stayed at 5 different ones in August, September, and early October. The rooms are always comfortable, the cleaning staff always does an excellent job, the desk staff is always friendly and helpful, and the breakfast choices are always excellent. What makes the Holiday Inn Express in Lawrence (we have stayed there at least 15 nights over the last 10 years) our favorite is the wonderful lady who works in the breakfast area. She not only makes sure the food area is well stocked and clean, but also walks around the room greeting guests and checking to see if she can bring something else to the table. She truly makes us feel like we are guests in her home.
Average experience
ByK123456
outubro 09, 2014
We stayed here for our wedding and it was an average experience. The suite was less impressive than I would have expected and the staff is very strict on noise levels.
Clean Room
ByCruz79
outubro 09, 2014
Great rooms bad front desk service at night do not show up late you could end up getting kicked out.
Lawrence
Bycharwds
outubro 07, 2014
Comfortable stay, excellent staff.. Always stay at Holiday Inns