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Holiday Inn Express & Suites Winchester

142 Foxridge Lane , Winchester, Virginia 22601

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Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
95%
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Experiência geral

4,6

baseado em 180 avaliações
95%
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Ratings Breakdown

180avaliações

  • 5 Estrelas
    140
  • 4 Estrelas
    27
  • 3 Estrelas
    6
  • 2 Estrelas
    3
  • 1 Estrelas
    4

Great Service

By

outubro 07, 2021

We stayed at this hotel and found the room to be as expected . It was clean quiet and comfortable. The breakfast was as good as other IHG hotels that we have stayed with. We were about a hundred miles down the road when we realized that we had left a pillow behind in the room. While on the road we called and talked with Mistie who located the pillow and made arraignments to send the pillow to our home address. In this day and age customer service is not all that common but at this hotel it is. Thank you for the good service

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Best Staff Ever!!

By

abril 28, 2020

I came to this hotel as an essential worker for the hospital, and the ladies at the front desk were phenomenal!! Their customer service exceeded any hotel I have ever been to. They were warm and always greeted me anytime I went or cane back from work. I especially grew a bound with Tamra and Trish. This place is not bug infested at all, they kept it very clean, (shout out to the cleaning ladies), one day I had a stink bug in my room on ground level and Tamra came and got it for me. She is so brave. Trish was very friendly and a great listener. After a long day of work she would listen to me go on and on about my day. When ever I had a “Do Not Disturb” sign on my door, no one ever disturbed my rest. If you forgot to pack anything hygiene wise, these ladies had it all at the front desk! Keep up the good work ladies!!!

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Horrible!

By

julho 24, 2019

I don't normally complain OR write reviews, but this was just bad. I am an IHG customer, but decided to book online through findhotel.net because it was $50 cheaper (yes, $50 cheaper! - even if it meant not getting my points!!). I don't know if that's why I got the terrible room or not because my room smelled like a dirty gym locker!! Thinking it was just humid, I turned the A/C on full blast -- nope, not the culprit. My family froze all night and it still stunk -- BAD. So gross. The beds were hard as a rock. I was so tired, we were driving long distance and didn't feel like complaining. Honestly, I just didn't want to move 3 suitcases from one room to another AGAIN. I have to wonder if they knew it was bad because when I handed in my keycards the next morning, they usually ask how things were -- they didn't ask or say anything. SO...if you're in the market for a stinky room and an all-around horrible night's sleep, STAY here!!

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GREAT HOTEL

By

maio 15, 2019

This is a great hotel! We were just passing through. It had been a long hard driving day with plenty of traffic and construction and we were worn out. The price was very reasonable, the staff was very courteous, the room was clean and the bed comfortable, and the breakfast was fantastic! I will definitely keep this place in mind when traveling through here again. I highly recommend this hotel!

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exceptionally clean

By

outubro 21, 2014

platinumelite

staff friendly and helpful room was exceptionally clean and the location was convenient

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Very comfortable beds! No problem falling asleep.

By

outubro 20, 2014

club

It was nice to find a clean bed and last minute reservation. I would recommend better signage along the road so it isn't so easily missed. (late at night)

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an unexpected pleasure

By

outubro 17, 2014

club

We always like to go to a Holiday Inn, but we really loved this one!! The room was roomy for our family of 5. While conversing in the lobby, a desk clerk overheard we were here to visit a sick relative in the hospital. When I recieved the bill I notice a rate change on my bill. Apparently they take care of you even when youre not asking. Outstanding!!! Thank you

Publicado porHotelStaff
outubro 21, 2014
Hello triciabean, Thank you for wonderful comments regarding your stay with us. We are happy that you were pleased with the services and room while you were here. Hopefully, you will have the chance to come back and visit under better circumstances. See you again soon!
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Great Place to Stay!

By

outubro 16, 2014

club

Beds were comfortable, staff was very friendly, large selection for breakfast.

Publicado porHotelStaff
outubro 19, 2014
Dear DHwife, Thank you for the great comments regarding your stay with us here in Winchester, VA. We are happy that you found the hotel comfortable and the added value of the breakfast. We hope to see you again soon
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comfort!

By

outubro 15, 2014

club

Most comfortable mattress, pillows, sheets and comforter. The room spelled fresh walking in not stale as I find some. The continental breakfast was set up nicely and food was all the appropriate temperatures. The Danish were freshly baked and warm. Newspaper placed under door in am, which is a nice touch. I would come here again.

Publicado porHotelStaff
outubro 19, 2014
Dear Synclair2, Thank you for the really nice comments regarding your stay with us. We hope to see you again soon!
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Love this Place!

By

outubro 15, 2014

club

I have stayed here several times and always find it clean and updated. The staff are very genuine and helpful and welcoming! The location is convenient to many things. Will continue to stay here in the future!

Publicado porHotelStaff
outubro 20, 2014
Dear Vemorris, Thank you for the wonderful comments regardng your stay with us! We look foward to seeing you again soon!
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Penn traveler

By

outubro 14, 2014

Outstanding hotel and staff. Very clean and updated.

Publicado porHotelStaff
outubro 16, 2014
Dear Texasnative, Thank you for taking the time out to write such a great comment about your stay with us. We look forward to seeing you again soon!
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Enjoyable stay.

By

outubro 14, 2014

platinumelite

We have visited at the Winchester Holiday Inn Express several times over the past years and have always enjoyed our stay. We were not disappointed during our last visit and would highly recommend this location to others. The beds were comfortable and the free breakfast was excellent.

Publicado porHotelStaff
outubro 16, 2014
Dear Verydiappointed, Thank you for the wonderful comments regarding your stay with us. We are glad that the hotel met your needs and we will certainely look foward to seeing you again soon
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