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Holiday Inn Express & Suites 纽波特纽斯

943 J.克莱德莫里斯大道。 , 纽波特纽斯, 弗吉尼亚州 23601

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
推荐此酒店

整体体验

4.2

基于 125 评论
87%
推荐此酒店

Ratings Breakdown

125评论

  • 5 星级
    80
  • 4 星级
    20
  • 3 星级
    8
  • 2 星级
    10
  • 1 星级
    7

Great staff

By

2022 六月 13

club

Very welcoming staff, great food. Good location. Very close to fort

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A little pricey for the area

By

2022 四月 20

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Below Par for HIE

By

2021 十二月 14

platinumelite

I've stayed in 200 different locations of HIE, around the US over the last 15 years. This is the second worst stay I've ever had. Hotel was dirty: halls, elevator floors, room-- especially the corners and surfaces, breakfast room floors. Trash accumulated and not collected in common areas around elevators. Maybe it was lack of staffing around the holiday. Room had a smell to it and this was the second room I was given after complaining the first time. Breakfast lacking, pancake machine out of service, no cinnamon rolls, many nonstandard items compared to standard HIE, not refilled often either. Coffee empty afternoon on. I will say the staff was nice and the exterior looks nice. But the management of this property is clearly lacking.

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No Housekeeping Service

By

2021 九月 13

I realize changing sheets is not done for a short stay. That is fine but......3 women for 2 nights and the trash was not emptied, no fresh towels were offered and no replenishing the coffee service in the room. How's that for lack of service. The room was not registered in my name, but I paid for it. So you can look up the AMEX charge for that room.

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No enforcement of wearing face masks by hotel staff

By

2020 十月 20

Don't come to this hotel if you feel like wearing face mask is not a joke.

Staff in this hotel is not warning and requesting guest to wear masks while in premises, hallways or elevators.

Yes, signs are posted that it is mandatory to wear face mask while staying in this hotel, but hillbilly roofers are allowed to walk around without wearing masks and the only response from front office was that they do not have masks to give away, so they can not do anything about it.

Wondering what can I expect from room cleanness, but I will not be staying here again.

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Not our normal Holiday Inn Experience

By

2020 八月 27

I have been an IHG member for over 15 years and this hotel was not up to our standards. The outside was very dirty with cigarette butts and our floor was very dirty also. Every night when we returned to our hotel there was a party happening in the pool area with no social distancing. Also no masks were worn in your hotel by many people. It is a law in VA to have a mask on in an indoor facility. We were very disappointed in the cleanliness and enforcement of masks. We would not recommend this hotel. We would like to have the e-mail of the owners of this hotel so they are aware of how this hotel is being managed.

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Not clean

By

2019 十月 28

club

We were greeted with a brown stained rag when we entered the room. The bathroom had a section of moldy bubbled wall. The ceiling and walls in the bathroom had countless hairs. The wall behind the sink had toothpaste remnants. The tile on the bathroom floor was loose and wobbly. The staff at the front desk were friendly and helpful. The cleaning staff needs a lot of work however. By far the worst Holiday Inn Express we have ever stayed in. Would never stay there again.

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Not on par with other Holiday Inn's

By

2019 十月 20

We were first welcomed with a dirty rag with a brown stain upon entering our room. The bathroom had a 12 inch moldy bubble on the wall. The ceiling and walls in the bathroom had countless hairs. The sink had toothpaste remnants. The tile in the bathroom was loose and wobbly. The pool was freezing and had rust around the filters.

The front staff was friendly. The cleaning crew needs work. This was by far the worst Holiday Inn Express I have ever stayed in. And definitely would never stay at this location again.

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Security

By

2019 九月 02

Was very surprised to find only one entrance. I had to park in the back and walk all the way around to the front main entrance to get in. I asked the counter person he said it stop access front the back and sides due to security. So their answer is to have their patron take the risk of walking around back there with way to get in. The chalking was hanging lose in the shower about one foot long. Told the front desk no one took care of it. Barely any water pressure to shower and third morning water went out completely. Fourth night they did move me to another room it was much better but does little for the other three nights.

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2 night stay

By

2019 五月 07

Good location. Desk staff was friendly, efficient, and most helpful. Check in and out was easy.
The manager is exceptional and an excellent communicator with clients. These skills are appreciated when one is traveling and unfamiliar with the area.
The room was clean and comfortable.
Good wireless connections.
Breakfast lady could be more gracious, but we arrived at "closing" the first morning. (Perhaps breakfast time could be extended another half hour for weary travelers who need to sleep in).

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They treated me like family

By

2014 十月 15

club

The entire staff goes out of the way to make you feel at home as if you were a guest in their own house.

发布人HotelStaff
2014 十月 20
Dear Skinz540, Thank you for your 5 star review. You experienced what we strive to do for each and every guest. Thank you so much for acknowledging and letting us know about it. Your comments will be passed on to the staff. Thank you once again and we look forward to seeing you when you're in Newport News. David J. Assistant General Manager
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Very Comfortable Stay While on Business

By

2014 十月 10

club

I was very pleased to encounter a professional, courteous and attentive staff. The facility was clean, well appointed and met my business needs. My room had a great floor plan and was quiet. The facility location was strategic for my travel needs and a great value. The breakfast and associated service gave my day a great start. Keep up the great hospitality!

发布人HotelStaff
2014 十月 13
Dear BigGene, Thank you for your 5 star review. We strive to provide our guest with a clean room, great breakfast, and superior customer service. Thank you once again for the kind words and we look forward to seeing you again in our home when you're in Newport News
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