We have visited this hotel many times in the last ten years and have really enjoyed it.
Unfortunately the standards are going downhill in all departments apart from helpfullness/friendliness of staff.
Decor needs refurbishment and the eating experience is way below par - shortage of items and shortage of staff.
It's obvious that they have been cost cutting.
Don't know if we'll go back.
Oh, and our requested critique from our last stay has never been publicised!!
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Excellent service, value and overall experience
ByAndy552
2014 十月 20
Excellent stay in a great room, very comfortable and very pleasant guest experience. Slightly disappointed by the choice of breakfast food and unfortunately couldn't get a WIFI signal in the bedroom, otherwise I would recommend.
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great stay had by all
Bykaz d
2014 十月 18
First class hotel, fabulous value. Very welcoming and helpful staff at reception. Hotel was spotless and everything about the hotel was five star.
From reception to night staff everyone was without exception extremely friendly and helpful. We had a great all round stay and will definitely be back.
发布人HotelStaff
2014 十月 22
Thank you for your feedback, we are really pleased that you enjoyed your stay and look forward to seeing you again soon
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Great staff and rooms very clean
ByBarbmojo
2014 十月 13
This hotel is very usefully located close to the M6 and junctions of the M61, M65 and M55. This means that if you have business in Manchester or the surrounding areas of Walton Summit, you can get there very easily. The motorway connections are in easy reach of Blackpool, the Ribble and even the lake district without the obvious prices.
发布人HotelStaff
2014 十月 17
Thank you for taking the time to leave your feedback
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Helpful staff and comfortable room
ByCraftingmon
2014 十月 09
This is the second time we have stayed at this hotel, a convenient stop-over for our trips back from the Isle of Mull to Southampton. Staff are friendly and very helpful. Room was very clean and beds comfortable. Although it is quite close to the motorway, we were on the ground floor and there was no problem with traffic noise. Breakfast is good and again the staff are great at clearing away and cleaning tables ready for next visitors. Added bonus for us is that they accept dogs! We will be using this hotel again on our next trip to Scotland.
发布人HotelStaff
2014 十月 12
Thank you for your feedback, we look forward to seeing you again soon
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Always a pleasure to stay
ByMrC_Norfolk
2014 十月 07
Conveniently placed and always a pleasure to stay here. The staff are friendly and attentive and rooms clean.
发布人HotelStaff
2014 十月 10
Thank you for your feedback
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Exceeded Expectations
ByJustMe1976
2014 十月 02
Large, Clean, Fresh room. Very comfortable and an excellent nights sleep. Highly recommended
发布人HotelStaff
2014 十月 05
Thank you for taking the time to leave such positive feedback, hopefully we will see you again soon
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Enjoyable stay
ByEddy47
2014 九月 29
My one night stay at the Holiday Inn was comfortable with a warm welcome, and an excellent room and facilities. I can recommend this hotel to others.
发布人HotelStaff
2014 十月 03
Thank you for your recommendation and we will hopefully see you again soon
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Very friendly hotel
ByChrsay
2014 九月 26
Becoming one of our favourite stop overs mainly due to the excellent staff who are very attentive to the needs of their customers. On this visit two very new members to the team amply demonstrated that they were also able to respond to our needs. This hotel is recommended by us due to its location and ambience. One of the better HI Expresses
发布人HotelStaff
2014 十月 02
Thank you for your feedback and your positive comments about our new staff. We always try to exceed our guests needs, so i am really pleased to here our new staff are fitting in so well, and look forward to seeing you again soon.
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convenient location, no frills hotel
Byspectrum82
2014 九月 24
Just off junction 29 of M6, was booked due to central location as we wished to travel to both Manchester and blackpool and location ideal. Fairly basic hotel - it provided a comfortable bed (actually very comfortable) a basic breakfast included in price which actually had probably as much choice as I needed although not the sumptuous buffet of some hotels. The croissants in particular were freshly made and delicious. The bedroom was basic but very clean and comfortable. None of the individual bottles of shampoo and shower gel just a single large dispenser bottle. The bar had adequate choices but not exactly a wide selection. In short an ideal place to sleep while visiting the area, but not perhaps the place for a romantic weekend designed to impress.
发布人HotelStaff
2014 十月 02
Thank you for taking the time to right such as positive review of our hotel.
We are currently expanding our drinks range, so hopefully by the time of your next stay there will be a greater choice of drinks.
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Spotless recently refurbished hotel
ByCraig_84
2014 九月 24
This hotel is far and above the standard I would normally expect from a Holiday Inn Express. Comfortable, large rooms with full size bathrooms and new showers. The bar is excellent and the staff friendly and always willing to help. Although it is some 2 years since the hotel was refurbished, you could easily assume that it was much later due to the cleanliness of the rooms and public areas.
发布人HotelStaff
2014 十月 16
Thank you for your feedback
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Excellent location
ByKildy
2014 九月 18
Excellent location for the motorway Arrived after the restaurant had closed but were given leaflets to enable us to order a order a delivery take away from outside restaurants - great idea - as there are no restaurants in walking distance
发布人HotelStaff
2014 十月 16
Thank you for your feedback, we are glad you enjoyed your stay
Going downhill
Byerfqegeaga
2021 十一月 23
We have visited this hotel many times in the last ten years and have really enjoyed it.
Unfortunately the standards are going downhill in all departments apart from helpfullness/friendliness of staff.
Decor needs refurbishment and the eating experience is way below par - shortage of items and shortage of staff.
It's obvious that they have been cost cutting.
Don't know if we'll go back.
Oh, and our requested critique from our last stay has never been publicised!!
Excellent service, value and overall experience
ByAndy552
2014 十月 20
Excellent stay in a great room, very comfortable and very pleasant guest experience. Slightly disappointed by the choice of breakfast food and unfortunately couldn't get a WIFI signal in the bedroom, otherwise I would recommend.
great stay had by all
Bykaz d
2014 十月 18
First class hotel, fabulous value. Very welcoming and helpful staff at reception. Hotel was spotless and everything about the hotel was five star.
From reception to night staff everyone was without exception extremely friendly and helpful. We had a great all round stay and will definitely be back.
Great staff and rooms very clean
ByBarbmojo
2014 十月 13
This hotel is very usefully located close to the M6 and junctions of the M61, M65 and M55. This means that if you have business in Manchester or the surrounding areas of Walton Summit, you can get there very easily. The motorway connections are in easy reach of Blackpool, the Ribble and even the lake district without the obvious prices.
Helpful staff and comfortable room
ByCraftingmon
2014 十月 09
This is the second time we have stayed at this hotel, a convenient stop-over for our trips back from the Isle of Mull to Southampton. Staff are friendly and very helpful. Room was very clean and beds comfortable. Although it is quite close to the motorway, we were on the ground floor and there was no problem with traffic noise. Breakfast is good and again the staff are great at clearing away and cleaning tables ready for next visitors. Added bonus for us is that they accept dogs! We will be using this hotel again on our next trip to Scotland.
Always a pleasure to stay
ByMrC_Norfolk
2014 十月 07
Conveniently placed and always a pleasure to stay here. The staff are friendly and attentive and rooms clean.
Exceeded Expectations
ByJustMe1976
2014 十月 02
Large, Clean, Fresh room. Very comfortable and an excellent nights sleep. Highly recommended
Enjoyable stay
ByEddy47
2014 九月 29
My one night stay at the Holiday Inn was comfortable with a warm welcome, and an excellent room and facilities. I can recommend this hotel to others.
Very friendly hotel
ByChrsay
2014 九月 26
Becoming one of our favourite stop overs mainly due to the excellent staff who are very attentive to the needs of their customers. On this visit two very new members to the team amply demonstrated that they were also able to respond to our needs. This hotel is recommended by us due to its location and ambience. One of the better HI Expresses
convenient location, no frills hotel
Byspectrum82
2014 九月 24
Just off junction 29 of M6, was booked due to central location as we wished to travel to both Manchester and blackpool and location ideal. Fairly basic hotel - it provided a comfortable bed (actually very comfortable) a basic breakfast included in price which actually had probably as much choice as I needed although not the sumptuous buffet of some hotels. The croissants in particular were freshly made and delicious. The bedroom was basic but very clean and comfortable. None of the individual bottles of shampoo and shower gel just a single large dispenser bottle. The bar had adequate choices but not exactly a wide selection. In short an ideal place to sleep while visiting the area, but not perhaps the place for a romantic weekend designed to impress.
Spotless recently refurbished hotel
ByCraig_84
2014 九月 24
This hotel is far and above the standard I would normally expect from a Holiday Inn Express. Comfortable, large rooms with full size bathrooms and new showers. The bar is excellent and the staff friendly and always willing to help. Although it is some 2 years since the hotel was refurbished, you could easily assume that it was much later due to the cleanliness of the rooms and public areas.
Excellent location
ByKildy
2014 九月 18
Excellent location for the motorway
Arrived after the restaurant had closed but were given leaflets to enable us to order a order a delivery take away from outside restaurants - great idea - as there are no restaurants in walking distance