 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement
Impression générale 4,2
88%
Recommander cet établissement
|
Management let down.
ByStevie65000
juillet 26, 2020
First off all all the staff in the hotel were a credit to the company, helpful and cheery and kept the hotel surgically clean . Great value can’t fault anything breakfast poor , not the hotels fault due to Covid. We stayed on our way to Devon and on our return On the 17 of July checked out and my mobile phone was left in the room , reception called me on my other phone to inform me , I was 40 miles North . Said they would post it after calling the was assured it had been mailed called again to be told the General Manager has it and it’s not been mailed yet this is yesterday the 25th of July . The worst customer service possible going to go higher if I don’t receive my phone soon, 1st class next day delivery signed. You have my card details . Please please go to the post office.
excellant service great breakfast choice and value for money
ByRusticana
octobre 20, 2014
Excellant service great breakfast choice and value for money
Worst hotel breakfast ever
ByMattJ1
octobre 16, 2014
While the room was comfortable and clean, we were let down when we went to breakfast the following morning. The tables were dirty, with no-one clearing or cleaning them, and the breakfast was terrible. Sausages were barely warm, and appeared uncooked, there was no bread, and many other items had run out. I've stayed at other Holiday Inn Express hotels in the past, but never had a breakfast as bad as this. Upon checkout, the staff didn't even bother to ask how the stay was, so very disappointed with the whole experience.
Breakfast very bad
ByHel77
octobre 15, 2014
Vety limited breakfast choices, no bathtub and bed was small
Awful food
ByEsalbu
octobre 15, 2014
The staff are a credit to the hotel, friendly and polite .
The room was comfortable and clean. Parking was very
Convenient. However the breakfast was just awful , worst we have
Ever had!! The "egg" must be powered because it tastes nothing
Like egg at all , even the sausages didn't taste right. Our children had cereal and we stuck to toast. The juice was a hit unlike the disgusting coffee! Such a shame the breakfast was so unacceptable as the rest of our stay was fine .
Quick return visit!
ByWhistleblower
octobre 08, 2014
Stayed during previous week - obviously all the same. This time though breakfast service wasn't good - all shut at 10:30am on the dot without an opportunity to refresh a coffee etc; most places ask if you want anything else prior to it being taken away / closed. This should be done here; there were only two of us still having breakfast!
excellent stay
Bytraceyg64
octobre 08, 2014
Yet again a brilliant stay Tracey the receptionist is exceptional and a pleasure to deal with
See you again in december
Excellent service
ByDancing Queen
octobre 07, 2014
We visit Tempus Ten regularly,
We have never had any problems, the staff are very friendly,
The rooms are spotless and clean and very comfortable.
We would definitely recommend this hotel.
not the best this time
ByXxsexyeyesxX
octobre 01, 2014
had bad experience with check in man on desk didnt know what he was doing and gave 2 rooms to 2 different parties instead of the 2 empty rooms remaining which made the whole party late for wedding bride had already arrived this is a shame as used this hotel alot and always been good. breakfast very basic but rooms lovely and comfy beds
good place to stop
Byphil04
septembre 26, 2014
Comfortable nights sleep and decent breakfast.Good to see member of staff help person with disability at breakfast time.
clean, comfortable, good value
Byles48
septembre 24, 2014
Arrived to a friendly greeting from reception staff, given guidance to room, breakfast facilities and passwords for free wi-fi. Room comfortable and clean, was all we needed for a relaxing two night stay.
Brief stay but good
ByVirtualLight - Steve
septembre 24, 2014
We were spending a day at Alton Towers, about an hour from this hotel, we arrived at 9.30 at night, but they were ready for us and were welcoming. Our room was very good.
The only problem seemed to be the air con - we couldn't alter the fan speed or the temperature - if it was on, it was fast and cold!
The kettle didn't work unless you held it down on the power plug - unusual for a Holiday Inn express.
Apart from these slight gripes everything was very good and breakfast service, food and area was excellent.