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Holiday Inn Express & Suites Anaheim Resort Area

1411 South Manchester Avenue , Anaheim, California 92802

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.4

based on 5 reviews
80%
Recommend This Property

Ratings Breakdown

5reviews

  • 5 Stars
    3
  • 4 Stars
    1
  • 3 Stars
    1
  • 2 Stars
  • 1 Stars

Amazing staff

By

07 September 2021

As two hijabi women traveling to Disneyland alone my sister and I were aware of how people would typically treat us. However the staff at this holiday inn were the kindest people we had met on this trip. Alejandra and Victor were sooo amazing and kind. On our last day after checkout we had a few hours before our flight and needed a place to pray and they went above and beyond to make us feel comfortable and safe and provided a safe and quiet space for us to pray.
They are soo amazing and kind. I would highly recommend staying here and personally requesting Alejandra and Victor at guest services. Thank you, we will never forget your kindness!!

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Nice location but....

By

09 July 2021

platinumelite

We stayed for our trip to Disneyland. I asked ahead of time if we could park early in AM of our first day and was told it was no problem. We were also told of the daily parking fee 2x by the front desk which I was aware of because it is posted on the website. But the surprise is the $40 extra parking fee on the last day for staying past 2pm. No mention by the front desk or valet, just an extra fee on my credit card. When I called the front desk was told it was a premium for staying past 2. Was told it would be lowered but still no changes on my bill a week later. And breakfast is a joke, still doing grab and go, a hot pocket, granola bar and fruit cup. Really? I have stayed at several other hotels at this point in the pandemic and all had some version of a hot breakfast. This is just your hotel being cheap and/or lazy. Disappointed, will not be back.

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Best hotel in Anaheim

By

03 October 2019

Best hotel and staff in the area. Frankie at the front desk make check in easy and simple. The hotel common area and rooms are always clean. The hotel is within walking distance to several restaurants and Disneyland. I would highly recommend.

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Excellent service and friendly staff

By

09 July 2019

We stay at this hotel at the end of a 3 week tour of California, staying at several IHG hotels. This stud out among them for its excellent customer services and friendly staff, with special mentions for the reception desk team - Karen, Evelyn, Isaac and Tyler.
We wouldn’t hesitate to stay again on future visits.

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Exceptional Service to make you feel a part of their family

By

23 May 2019

I just stayed here for six straight weeks on business in the area and almost did not want to go home. The customer service was exceptional and it did not take long to feel like I was a member of their family team. Isaac and the others at the front desk were very personable and friendly every single day. Sometimes when you go places you can tell employees put on a "I am paid to smile so this is the courtesy smile you get", but during the six weeks I could tell that these employees were genuin. The rooms were very clean and the staff was helpfull and attentive if you needed something. Since the parking is under construction it was valet only but the service good considering they had to park the majority of the vehicles off site. I would definately recommend this hotel as a great place to stay at and if you do, be sure to tell Isaac and the staff Mr. Walker says "Hello!"

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