 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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No Real Reason to Stay Here
ByBurnit2
15 March 2020
No restaurant and crazy prices plus Tax to park here. May as well stay next door and not have to travel to get dinner. Plenty of better choices here. By the way I am Spire Elite and am recommending competitive properties in the close proximity.
Ut laoreet nuncjusto.Praesent eleifend porta turpis dapibusultricies.
Bytester123456
27 August 2015
Ut laoreet nuncjusto.Praesent eleifend porta turpis dapibusultricies.Ut laoreet nuncjusto.Praesent eleifend porta turpis dapibusultricies.Ut laoreet nuncjusto.Praesent eleifend porta turpis dapibusultricies.Ut laoreet nuncjusto.Praesent eleifend porta turpis dapibusultricies.Ut laoreet nuncjusto.Praesent eleifend porta turpis dapibusultricies.
BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST
ByBVTester1
11 August 2015
BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST BV TEST
test test test test
ByBVTester5
17 June 2015
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Very pleasant staff and comfortable accommodations
ByLJ79793
20 October 2014
Room, both bedroom area and bathroom were very clean and comfortable. All electrical worked and the shower had very good water pressure. All staff we encountered were very friendly and outgoing and went out of their way to help out! Only downside was the breakfast…limited seating and food was either out or cold. Overall stay was acceptable!
Customer Service
By
20 October 2014
All of the staff including the general manager was friendly, professional and very responsive and attentive to our needs. My wife needed a shower cap, the front desk clerk brought it to our room when we called and refused to take a tip. The next time we visit Chicago, this is where we will stay.
Chicago Marathon 2014 stay
ByLoves to run
18 October 2014
My room was very nice and clean. Conducive to getting a good night rest before my marathon. I thought I would hear the airplanes by being so close to Midway airport, but didn't hear a single airplane. Very good sound proof rooms. I was also nervous about getting something healthy to eat at 5am before my marathon. Holiday Inn Express had lots of good choices and hot coffee at 4:30am . Thank you.
Very Friendly Staff
Byjer1979
17 October 2014
This hotel is what you would expect from the Holiday Inn Brand. The only thing that is not appealing is the area that it is located in and the price for the room was a bit higher than most Holiday Inn's that I have stayed at in the past. Overall this is a nice hotel and I would stay here again if in the Chicago area
Good Airport Hotel Choice
ByKidinCHI
16 October 2014
Holiday Inn Express is always reliable, but the front desk staff at this particular hotel was exceptional. Her name was Heaven and she went above and beyond to make us feel welcome and safe. Would highly recommnd this hotel if you need to be near Midway airport. It was well located (5mins with the shuttle), clean and reasonably priced. Would definitely stay again.
Fantastic Staff, Excellent Hotel
ByChinner3
15 October 2014
The staff in this hotel are very friendly and outgoing. From the staff at the front desk to the woman who ran the breakfast to the housekeeping staff. The hotel was clean and located very conveniently to Midway airport and local shopping and restaurants. The shuttle service too us to Midway so we could catch a train into the city. This was a plus! By accident I left my Tablet in the room upon checkout. The staff found the tablet for me an arranged to have to shipped to my home the next day.
This is a very nice place to stay if you need to be in this part of Chicago!
Comfortable bed, Good air conditioner bad soap and shampoo
Byjmlatham
14 October 2014
I love Holiday Inn Express hotels. They are consistent, safe, have comfortable beds and good air conditioners that you can control. They have a free breakfast so what is not to love. Well for some reason Holiday Inn still does not get it right on soap and shampoos. I do not want my soap and shampoo to smell like a cinnamon stick or a fresh baked cookie. Not sure where they did the market research but everyone lied to them. Let's have some soap and shampoo that actually is nice and pleasant. Aveda makes a nice product if you need a suggestion. Skimp on the ice machine, the cushions on the couch in the lobby, but for the love of all that is holy do not skimp on the soap and shampoo. In a world that is always changing, that's just my thoughts on this subject.
Nice room no refrig or microwave
Byinkjetrepair
13 October 2014
The room was clean and comfortable but did not have a refrigerator or microwave. The people at the front desk were great and helpful.