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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
0%
Recommend This Property

Overall Experience

3

based on 3 reviews
0%
Recommend This Property

Ratings Breakdown

3reviews

  • 5 Stars
    1
  • 4 Stars
  • 3 Stars
    1
  • 2 Stars
  • 1 Stars
    1

Trash/Recycling

By

15 May 2020

With a company as big as Holiday Inn Express and the year we are in, 2020 in case they don't know.

When I was eating breakfast to start my great day, I put my trash in the trash bin and put my recycling in the recyceling bin. As I would do anywhere. I recycle as much as possible where every I am at.

And now what happened next ruined my stay at your hotel...

The person taking the trash and the recycling told me that it did not matter what bin I put things in. They all get put together. TRASH - NO RECYCLING.
Now remember the year is 2020!!

When my stay was over - I took all my recycling home.

Shame on you Holiday Inn!!!

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I'd come back in a heartbeat

By

19 January 2020

I can't say enough good things about my brief stay here. I was stuck in Duluth thanks to flight delays on a bitter cold night in January and arrived here exactly at midnight after a miserable day bouncing from airport to airport.

This place felt like heaven. I could finally relax and get comfortable. The front desk agent greeted me like an old friend, the room felt like a palace. I hit the bed and slept like a log. Next morning the thermometer still read a million degrees below zero but I was in a much better mood.

Bottom line: my day sucked until I got here and then hit the jackpot. Thanks to everyone here for making that possible.

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Noisy and dirty room

By

10 August 2019

club

When we stayed with little kids in this hotel, A/C was not working properly in our room. It was making a lot of strange noises and constantly waking up kids at night. I complained about problem. Manager's only response was that we were supposed to call at the middle of the night technician, who would come and fix A/C!!! Really?? In the middle of the night?? With kids in room? Manager is not accommodating. We came to that hotel to get some rest at night. It did not happen.
Also, the room was not cleaned well. We stayed in a dirty room. When I complained to the manager - her response was that they clean only the common area. Which means, for example, that only part of the desk will be cleaned and dusted - not all desk. I could not believe it when I heard her response!
I do not recommend this property at all.

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