 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.2
87%
Recommend This Property
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Would definitely return!
Byeleee
29 April 2022
I had such a wonderful experience at this location. The front desk agent, Kayla, helped me out with the reservation and she was an absolute doll. So kind and hospitable!! Breakfast was fine and had a good variety of items. If I’m in the area again, I’ll stay here.
These 2 young ladies
ByTChrissy
19 August 2021
Hotel stay was great!!!
Two of your employees made my stay even more great. Essence and Tabeka..
Essence heard us talking about missing breakfast due to early flight. She went out her way to pack us a to go bag and left it at the front desk for our departure. No hotel attendant has even went out their way for us like that.
Tabeka made sure our room was to our liking and informed us if we needed anything else to feel free to call down even gave us her direct extension.
MODEL EMPLOYEES
Breakfast Amazing
ByRosaargueta
19 August 2021
First let me say the breakfast Lady Essence is exceptional. Her food is always available before the 6:00 AM start time. The presentation of the food the food is always nice and neat. Breakfast is always well stocked when she on, Great job Essence
Above and Beyond to accommodate guest
Worst stay I ever had
ByNever book again
10 July 2021
This Holiday Inn Express had false advertising no shuttle services no house keeping and most importantly two to three days without no hot water. I'm not joking this hotel is very unorganized no customers service. Managers was very bad no supplies like tissue or towels please think twice before booking here when you are in New York.
Party Hotel
BySleepless in NY
08 September 2020
My stay at the Holiday Inn Express in Huappauge, NY on 9-2,3-2020. I stayed in room 703 and on Thursday night 9-3-2020 there was a very loud party involving multiple rooms that went on well into early Friday morning. They were running up and down the halls and banged against my door multiple times. The hallway wreaked of marijuana which made it’s way into my room as well. I called the front desk twice but this didn’t seem to have any effect. I was half tempted to call the police but they have enough problems right now. Needless to say, I was up all night and I had an important meeting in the morning and had to drive 200 plus miles afterwards totally exhausted.
Baseball Tourney
Byvery dissatisfied mom
09 August 2019
We had a baseball tournament for this entire week. We reserved 13 rooms!!! Our total was $17,336.00!! The General Manager that you have working there is the biggest joke! We had problems with our reservations and she refused to help. I asked for the phone number for her boss and she refused to give it to me. We put a down payment of $10,500.00 on these rooms and were under the impression that we could pay the balance as parents arrived on the 22nd. Your GM told me that the entire balance had to be paid in advance or our reservations would be canceled and the $10,500.00 that was taken as a deposit, we would lose!! We paid the balance in full and I called Ashely 6 times and emailed 3 times and she never responded to my emails or calls. The rooms were hot and messy. Bugs on the floor and our bathtub was clogged the entire week we were there. My mom also went on this trip and she called to reserve her own room and paid $990 for the week. So the group rate was higher!!
jje3339899
ByVadivel566
14 December 2017
お客様のレビュー （3 ステップの 2） * は必須項目です。
ご滞在について、もう少し詳しくご意見をお聞かせください。 一番気に入ったこと、ご滞在にホテルスタッフがどの
jje333s
ByVadivelww
27 November 2017
We now invite you to tell us a little more about your stay. You can include anything—what you liked most, how member
Business Stay October 6
ByIowaBoy
21 October 2014
The stay was OK, the breakfast was the average Holiday Inn breakfast, not great but not bad either. I was surprised and somewhat disappointed not to have the desk clerk thank me for being a IHG member, wasn't offered the points or the usual snack pack. The recognition isn't why I stay, the HI Express hotels are usually the best for the price, I don't need a hotel with a night club in it to make my stay, the complimentary breakfast is nice and the staff are usually pretty good.
OK, I will get off my soap box now- stay and decide for yourself if it is worth it-
Great service
ByLaceylala21
19 October 2014
Staff was very nice and helpful. We were very tired upon checking in and they allowed us to stay longer in the morning. Hotel is clean and well lit.
Excellent location
ByScts-Susan
16 October 2014
Not a single problem. Everything was fine. Friendly staff, good breakfast, comfortable room.
Very poor experience
ByDisappointed from TO
16 October 2014
Although the staff is attentive and the common areas nice, the room carpet smelt like urine, which was very unpleasant. The breakfast was disappointing, especially since it has been advertised as much improved. We had little choice but to stay as the area was booked solid. We frequently stay in the area, but will drive from outside the area if need be rather than chose to stay here again.