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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 7 reviews
86%
Recommend This Property

Ratings Breakdown

7reviews

  • 5 Stars
    6
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars
    1

Exceptional Hotel, Clean, great location

By

25 January 2022

I was impressed from the moment I entered the hotel. I was thanked for being a gold rewards member and genuinely felt appreciated. My room was clean and the bed was comfortable. Breakfast offered a variety of options, all of which were fresh and tasty. The hotel is in the CityCentre area and has everything you can imagine to do, shop, or want to eat. It seems to be a very safe area with security. I will be back in the future. High recommend this hotel for many reasons, especially the people here.

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Not kid friendly

By

20 November 2021

club

Comfort great but beware of overcharging and not recommended if you have kids because if you spill something they will empty your bank account literally.

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Best Hotel, Best People

By

12 May 2021

I enjoyed my stay here. My room was perfect. Stayed here after staying at another hotel and these folks showed me what true hospitality is. Everyone here was kind and genuinely thankful I was here. Everything was clean and smelled fresh. The hot breakfast was tasteful. Glad to have found this hotel, this is my home when I’m in Houston. Good people here.

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Best Place to Stay

By

12 May 2021

We loved this hotel. My family and I switched from the old Holiday Inn Memorial Park to this hotel - they are night and day. This hotel is in the best location, it is clean and fresh. The people are great and the rooms are bright. Beds are very comfortable. We enjoyed shopping in City Centre and the Mall. There are way too many stores to choose from. We will be back!

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Great Hotel, Brand New

By

12 May 2021

Stayed here while attending a baseball tournament at Baseball USA. This is the closest hotel to the complex. I am glad the hotel has a hot breakfast buffet. The kids enjoyed it. Everyone was friendly and welcoming. It was nice to have a restaurant next door to walk to. It was a very clean hotel. Shopping behind the hotel. So many things to do in City Centre. We will be back.

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Perfect Location, Very Clean

By

12 May 2021

This hotel is in the perfect location surrounded with so many restaurants and things to do. Every person at the hotel was friendly and welcoming. It is obvious the people working here enjoy being here. Great job to the management for keeping your people engaged. The hotel is clean, smells fresh, and is continuously being refreshed. The hot breakfast was very much enjoyed.

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Nice hotel, friendly staff, lots of things to do!

By

11 May 2021

I stayed at this hotel for a long weekend while traveling in Houston. The hotel is new so every area was very clean and updated. Loved the modern look - lobby and outdoor areas were very inviting to relax instead of being stuck in your room (although, the rooms were really nice as well!) The rooms were spacious and comfortable and extremely quiet -- you would never know other rooms were occupied as well! The hotel's location is really in the middle of everything. In 15 minutes you could go downtown, 15 minutes the other way could get you to West Houston, and about 25 minutes, you're at the airport. You really don't need to leave the area of the hotel, though, because everything was right there. Right across from the hotel was a huge shopping area with restaurants, outdoor seating, and entertainment venues/things to do. The mall was like a 5 minute drive and was one of the nicer malls I've been to!

The staff was very friendly and accommodating. They gave me recommendations on what to do in the area and when I came back, they seemed interested to hear about how my afternoon was. Can't wait to come back!

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