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Holiday Inn Express Manila Newport City

1 Jasmine Drive Resorts World Manila Metro Manila, Pasay, 1309

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
50%
Recommend This Property

Overall Experience

3

based on 2 reviews
50%
Recommend This Property

Ratings Breakdown

2reviews

  • 5 Stars
    1
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars
    1

I will not recommend

By

27 April 2021

I quarantined here for a week and the cleanliness of the room is unacceptable. It was very filthy and the room stinks!
Front desk agent that checked me in was really nice and accommodating.
Food doesn't have variety of choices and wasn't too good either.
Management was rude. I had a concern about something and heard her talking to the front desk agent while addressing my issues and just laughed and comment about it without even acknowledging and doing anything to solve the issue. She shouldn't be in a hospitality business if she doesn't have a customer service manner and doesn't value guests.
I WON'T RECOMMEND AND WILL NEVER COME BACK!

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Family Stay

By

27 October 2019

This was my first trip to the Philippines and we needed an overnight stay before flying home. Check in staff were very friendly and helpful. We arrived at 11:30 and they checked us in right away. Our room 8003 was very clean, comfortable bed and very quiet. Enjoyed having laundry facility on site. Bell desk was extremely helpful during our stay. All staff we encountered were extremely friendly and helpful. Will defiantly stay here again when we come back.

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