![]() Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
![]() 78%
Recommend This Property
Overall Experience 4
78%
Recommend This Property
|
Items stolen from room
ByKPG@03818
08 April 2020
We had items stolen from our room. We suspect the maid but the hotel staff did not believe us that anything was taken.
The manager was rude and no response from head office.
I have cancelled all my bookings with the IHG group for us, our extended family and our motorcycle club.
DO NOT USE THIS HOTEL
First time staying at this location
Bylonners
24 August 2019
The beds were comfortable and clean. I liked the shampoo, conditioner and body wash items from Watkins as they did not have a strong overpowering scent. I liked the bathtub it was easy to get in an out of and had a grab bar-no issues with slipping around in the bathtub. Continental breakfast was pretty good and I would suggest people go early to eat since it can get busy or you can bring it back to your room. Staff at front desk were friendly, especially the nice man who worked during the evenings during our Aug 17-22 stay. Only complaint was the fridge, we lost food/had to throw it out because it didn't seem to work properly, maintenance came but it didn't seem to help much. Asked the front desk for fridge replacement and they said to bring it downstairs to their fridge-I didn't, too inconvenient.
Business trip
ByTraveler101101
17 October 2014
Stay was great. Staff was excellent. Room could use an little update but was in great clean shape.
Great hotel to stay and shop
ByPamM12345
15 October 2014
This hotel is a gem - there is not only 2 queen sized beds, but a lovely living area. Lots of room for up to 4 people to stay at a great price.
Very clean and comfortable.
Convenient to many things
Bymjbarr01
14 October 2014
We were here to visit a friend at the University of New England. There is a hotel closer but was booked. This hotel offered a comfortable place to stay. Front desk staff was very helpful and made a good suggestion for dinner (non-chain) which we took advantage of. This hotel is convenient to large corporations and a variety of shopping and dining places.
Just like home
ByYitz59
12 October 2014
I travel a lot for my company, all over this great nation of ours. I spent a lot of time in hotels Where I can I will stay at IHG properties. These are my home away from home preferred stays. Staff is always upbeat, friendly. Always there is a comfort to know you are welcomed.
Nice Hotel
ByMIMarine
09 October 2014
Very clean and updated hotel. Professional staff who greeted everyone very friendly. Front desk demonstrated a real desire to make my stay as comfortable as possible.
Enjoyable stay!
ByLAMDFS
09 October 2014
My stay was very relaxing and I found the staff to be very helpful, especially Cameron on the front desk. Kudos to him!
My only wish would be that the shuttle service extends a little further - even for a small fee. We would have loved to use the shuttle to bring us to a certain restaurant; however, we were told it did not go that far.
Beautiful Inn
ByRoger109
08 October 2014
One of the two most beautiful Holiday facilities I have had the opportunity to stay in. Cordial,helpful staff. Spacious rooms on well manicured grounds. Very satisfying stay.
we stayed at 4 holliday inn hotels - this was the best
Bykrpinkilm
08 October 2014
We stayed at 4 holiday inn express hotels in one week while traveling between Maine, Rhode Island and Mass. This one I would give a A+ on every category. The location in the city was close to everything.
The people at this hotel were the BEST!
Overall Experience
ByYou Tell Me
08 October 2014
We really enjoyed our visit to the Holiday Inn Express South Portland. The staff treated us great and took care of all of our requests. The breakfast was great. The only thing that didn't come up to standards was that the back door was never locked.
Good location and great service
ByFamilyVacay2014
08 October 2014
A quick stopover on our way to Boston. It was a comfortable hotel with great service. We would definitely stay here again.