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Holiday Inn Express Wichita South

4860 South Laura Street , Wichita, Kansas 67216

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
25%
Recommend This Property

Overall Experience

2.8

based on 4 reviews
25%
Recommend This Property

Ratings Breakdown

4reviews

  • 5 Stars
    1
  • 4 Stars
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Stars
    1

Poor Service

By

09 June 2021

This was our 8th stay at this Hotel. In the past the front desk service was very good and helpful. We have been happy to stay here but this time was bad. When we arrived in the parking lot two women were standing right in front of the entrance smoking. We soon realized they were the two staff on duty. They came in a got us checked in, never mentioning the breakfast hours or that coffee would be ready at 5:30 AM like we were usually told. We went down to our room and a few minutes later I went into the bathroom to wash my hands but there was no usual bar of soap on the sink. I returned to the front desk to ask for a bar of soap but the women had gone back outside to have another smoke. I stood right where they should have been able to see me but waited for 10 minutes for them to come back in. Two guests took snacks out of the food shop & came to the counter to pay. They finally left money on the counter & left with their snacks. When the staff finally came in I asked for a bar of soap because we didn't have one and they said they were out of soap until Tuesday when the delivery would be coming. WHAT? Very poor impression. We won't be back.

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Discusted

By

20 February 2020

club

I stayed there over this past weekend, honestly was revolted....there was some blood on one of the beds sheets, then in the bathroom there was a pair of someone’s used crusty panties in the cubby where the blow dryer was.... I called the desk, the guys apologized, but I had to ask to come have them removed.... there were no other room for them to move us to, but to top it off, the guy then told me the people in the room before us were swingers, and were selling lingerie.... I had to tell him to stop talking because I wasn’t going to stay if he said anymore..... the only reason I stayed Was because it was really late, and my daughter was already asleep.... the manager said the only thing they could do was give me 2000 points, and I still have yet to see them! So sad...

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Great place to stay in Wichita

By

09 September 2019

club

Very nice property in Wichita. We were in town visiting family and thoroughly enjoyed our stay here. The staff was very friendly, rooms were spotless and breakfast was excellent with many choices available! We will return here on our next trip.

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Charged for an extra night :(

By

18 July 2019

The stay itself was comfortable enough, but the front desk needs some help. When I called to book our room for a weekend stay, she booked a 4 night stay starting on Thursday night, but didn't tell me that. She told me she would email me my confirmation, but never did, so I did not know I was booked for nights I didn't want. I was therefore charged for Thursday night when I didn't check in until Friday. The front desk person wouldn't fix this, and told me I needed to talk to the manager, but there was never any manager present during my stay. Pretty sketchy. Not sure I'd stay here again. I don't appreciate being charged for nights I didn't want and didn't use.

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