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Holiday Inn Express Windsor Waterfront

33 Riverside Drive East , Windsor, Ontario N9A 2S4

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Guest Reviews
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Recommend This Property

Overall Experience


based on 4 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Hard to decide


05 August 2021


We stayed Aug 1st. Told to check in a 4pm, room not ready, come back at 5. Came back at 5, room was not ready, come back at 6pm, room was not ready. Hung around it tiny lobby and at 6:30 the room was ready.
Got to the room and put our food in the fridge and the light worked but the fridge did not. Our food was spoiled. The T.V button needed batteries so it was a challange and the tub had hair in it and the toliet had pink mold under the rim. The river view was blocked by the horel on one side and offices on the left. Tiny view of river to say the least.
Our room was offered at 1/2 price, no upgrade ws offered for our next stay if we decide to stay.
Beds were nice, room was clean except for the bathroom, the corners I could have used as a garden for planting, they need to check behind the doors for dirt.
I would give room a 4 and bathroom a -2

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Good enough if you can get a room


03 August 2021

The room itself was nice. Small, but nice. The fridge light worked but not the fridge. I could not eat the sandwich as it went warm in the fridge and spoiled..
The toliet had pink mold under the rim and hair in the tub.
Beds were nice and comfy.
Check in is at 4pm. They said the room was not ready come back at 5.
Went back at 5 and told still not ready, come back at 6pm. Room was still not ready. Finally at 6:30 we got the keys.
They gave us free parking and the room 1/2 price but I feel a free stay should had been offered.
Our river view room was just a small area because the window opened up to the side of the hotel.
All and All, a free stay and an upgrade should have been offered. No iron.
It was Sunday Aug 1st 2021
Trip typeCouple

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14 October 2019

Overall Amazing! Great Rooms and wonderful waterfront views. Two ladies who checked us in were beyond friendly and very helpful! Would highly recommend!

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Billing Issues


14 May 2019

Nice hotel, however front desk staff are not fully trained on handling billing and upgrade work, as one staff told me that my upgrade is free and second one charged me with the bill at checkout time, few front desk staff were not cooperative at all when spoke to them about billing.

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